국민카드 재발급The credit card that is always left in the car for fueling the car has disappeared. No matter how much I look for it, I can’t find it. I think it was probably dropped somewhere while getting in the car. I thought it was pointless to spend time searching for a credit card anymore, so I immediately reported the loss of the credit card and applied for a replacement. These days, if there is no fraudulent payment incident due to credit card theft, you can immediately report the loss and apply for reissuance with an app on your smartphone without having to call the customer center. Rather, it is easier and faster than connecting to a counselor through a phone connection. This article introduces how to report the loss of KB Kookmin Card and apply for replacement through the smartphone app.
Report loss of KB Kookmin Card and apply for reissuance through smartphone app
Run the KB Kookmin Card app on your smartphone.
After launching the Kookmin Card app, log in. Depending on your settings, you may be logged in automatically. After logging in, select My KB from the menu at the bottom of the app screen to move. At the top of the My KB screen, click the More menu with three lines.
The menu that is being serviced in the mobile Kookmin Card app appears on one screen. Select Card Management from the various menus.
On the card management screen, select the card to report loss and apply for reissuance. After that, press the Lost Report menu.
This is the screen for reporting loss and requesting reissuance. In addition to reporting the loss, whether or not to reissue is proceeded at this stage. If you reissue, you can choose whether to apply for the cash card function and where you received the card from home, workplace, Kookmin Bank, or Kookmin Card branch. When all selection settings are finished, press the Apply button at the bottom.
Next, proceed with the authentication process. Select the card issued by Kookmin Card, enter the first two characters of the password, and click the Next button.
In addition to the first two digits of the credit card password, the identity authentication process can also be authenticated with a mobile phone or a joint certificate.
When authentication is complete, click the OK button.
Finally, the screen is converted to the application completion page. Review the lost report and reissuance application details and click the OK button.
Loss reports and reissuance requests are also sent via text message to the mobile phone number registered in the Kookmin Card. Text message notification has the advantage of being able to monitor and prevent fraudulent applications from others other than the user, as well as confirming identity details.
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