MetLife Customer Center is an important contact point that provides MetLife customers with the information and services they need. In this post, we will learn more about MetLife Customer Center’s phone number, operating hours, how to connect to a counselor, and customer plaza information. MetLife Homepage
MetLife Customer Center Information
Phone Number
MetLife Customer Center Phone Number: 1588-9600 (Overseas Phone Number: 82-2-2017-6700)
Operating Hours
Available Hours to Connect to a Counselor: Weekdays 9:00-18:00 (Closed on Saturdays)
When Using ARS Service: Enter the Shortcut Number for Each Service
How to Connect to a Counselor
Dial 1588-9600
Select Voice ARS: 2
Counselor Connection Menu Shortcut Number:
Consultation and Application for Cancellation, Loan, and Early Withdrawal (1)
Payment of Insurance Premiums and Change of Payment Method (2)
Guidance on Coverage and Insurance Benefits (3)
Change of Customer Information (4)
Contract and Fund Change (5)
Issue of Certificate (6)
Pension Consultation and Application (7)
General Inquiries (8)
Customer Plaza Information
Head Office Customer Plaza
Location: 316 Teheran-ro, Gangnam-gu, Seoul, 3rd floor (MetLife Tower, Yeoksam-dong)
Operating hours: Weekdays 9:00-17:00
Payment acceptance hours: Weekdays 9:00-16:00
Gangnam Customer Plaza
Location: 1st floor, Hyundai I-Park Tower, 520 Yeongdong-daero, Gangnam-gu, Seoul
Operating hours: Weekdays 9:00-17:00
Payment acceptance hours: 12:00-13:00 (no business processing)
Gangbuk Customer Plaza
Location: 19th floor, D-Tower, 17 Jongno 3-gil, Jongno-gu, Seoul
Busan Customer Plaza
Location: 16th floor, 1217 Jungang-daero, Yeonje-gu, Busan (Geoje-dong, International Culture Center)
MetLife Introduction
MetLife is a famous American insurance company, and its Korean corporation was established in 1989 and its headquarters is located in MetLife Tower, Yeoksam 2-dong, Seoul. MetLife is an insurance company that provides life insurance and pension insurance, practices ESG sustainable management and social contribution activities, and provides ‘360 Health’, a health management solution.
MetLife 360 Health Information
MetLife 360 Health provides the following benefits and services
AI health check and health report
Customized health management program
Healthcare service and mobile service reservation
MetLife 360 Health is provided to MetLife Life Insurance policyholders.
The application can be installed by searching for ‘360 Health’ on Google Play or App Store.
MetLife Customer Center provides convenient contact information to customers and introduces various services and information of MetLife. Make good use of the contact information, operating hours, and connection method of the Customer Center to get the information and help you need. MetLife is doing its best for the health and well-being of customers.
Below is a table summarizing important information related to MetLife Customer Center.
Item
Information
Phone number
1588-9600 (Overseas phone number: 82-2-2017-6700)
Operating hours
Weekdays 9:00-18:00 (Closed on Saturdays)
How to connect to a counselor
Choose phone, voice ARS, or connect to a counselor menu
Head office Customer Plaza
3rd floor, 316 Teheran-ro, Gangnam-gu, Seoul
Gangnam Customer Plaza
1st floor, Hyundai I-Park Tower, 520 Yeongdong-daero, Gangnam-gu, Seoul
Gangbuk Customer Plaza
19th floor, D-Tower, 17 Jongno 3-gil, Jongno-gu, Seoul
Busan Customer Plaza
16th floor, 1217 Jungang-daero, Yeonje-gu, Busan (Geoje-dong, International Culture Center)
The role of MetLife’s customer center is to ask questions and ask for help. Contact us anytime to get the information and services you need.