메트라이프 고객센터 및 전화번호 MetLife Customer Center and Phone Numbers

MetLife Customer Center is an important contact point that provides MetLife customers with the information and services they need. In this post, we will learn more about MetLife Customer Center’s phone number, operating hours, how to connect to a counselor, and customer plaza information. MetLife Homepage

메트라이프 고객센터

메트라이프 고객센터

MetLife Customer Center Information

Phone Number
MetLife Customer Center Phone Number: 1588-9600 (Overseas Phone Number: 82-2-2017-6700)

Operating Hours
Available Hours to Connect to a Counselor: Weekdays 9:00-18:00 (Closed on Saturdays)
When Using ARS Service: Enter the Shortcut Number for Each Service

How to Connect to a Counselor
Dial 1588-9600
Select Voice ARS: 2
Counselor Connection Menu Shortcut Number:
Consultation and Application for Cancellation, Loan, and Early Withdrawal (1)
Payment of Insurance Premiums and Change of Payment Method (2)
Guidance on Coverage and Insurance Benefits (3)
Change of Customer Information (4)
Contract and Fund Change (5)
Issue of Certificate (6)
Pension Consultation and Application (7)
General Inquiries (8)

Customer Plaza Information

Head Office Customer Plaza
Location: 316 Teheran-ro, Gangnam-gu, Seoul, 3rd floor (MetLife Tower, Yeoksam-dong)
Operating hours: Weekdays 9:00-17:00
Payment acceptance hours: Weekdays 9:00-16:00

Gangnam Customer Plaza
Location: 1st floor, Hyundai I-Park Tower, 520 Yeongdong-daero, Gangnam-gu, Seoul
Operating hours: Weekdays 9:00-17:00
Payment acceptance hours: 12:00-13:00 (no business processing)

Gangbuk Customer Plaza
Location: 19th floor, D-Tower, 17 Jongno 3-gil, Jongno-gu, Seoul

Busan Customer Plaza

Location: 16th floor, 1217 Jungang-daero, Yeonje-gu, Busan (Geoje-dong, International Culture Center)

MetLife Introduction
MetLife is a famous American insurance company, and its Korean corporation was established in 1989 and its headquarters is located in MetLife Tower, Yeoksam 2-dong, Seoul. MetLife is an insurance company that provides life insurance and pension insurance, practices ESG sustainable management and social contribution activities, and provides ‘360 Health’, a health management solution.

MetLife 360 ​​Health Information
MetLife 360 ​​Health provides the following benefits and services
AI health check and health report
Customized health management program
Healthcare service and mobile service reservation

MetLife 360 ​​Health is provided to MetLife Life Insurance policyholders.
The application can be installed by searching for ‘360 Health’ on Google Play or App Store.

MetLife Customer Center provides convenient contact information to customers and introduces various services and information of MetLife. Make good use of the contact information, operating hours, and connection method of the Customer Center to get the information and help you need. MetLife is doing its best for the health and well-being of customers.

Below is a table summarizing important information related to MetLife Customer Center.

Item

Information

Phone number

1588-9600 (Overseas phone number: 82-2-2017-6700)

Operating hours

Weekdays 9:00-18:00 (Closed on Saturdays)

How to connect to a counselor

Choose phone, voice ARS, or connect to a counselor menu

Head office Customer Plaza

3rd floor, 316 Teheran-ro, Gangnam-gu, Seoul

Gangnam Customer Plaza

1st floor, Hyundai I-Park Tower, 520 Yeongdong-daero, Gangnam-gu, Seoul

Gangbuk Customer Plaza

19th floor, D-Tower, 17 Jongno 3-gil, Jongno-gu, Seoul

Busan Customer Plaza

16th floor, 1217 Jungang-daero, Yeonje-gu, Busan (Geoje-dong, International Culture Center)

The role of MetLife’s customer center is to ask questions and ask for help. Contact us anytime to get the information and services you need.