Today, we would like to find out the address of the Coupang Eats owner’s website. The recently launched Coupang Eats is gaining sensational popularity among consumers with its cheetah delivery service. Therefore, many business owners access the site to manage Coupang Eats. I will tell you the address.
After accessing the site below, you can verify your identity and register as a member.
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Go to Coupang Eats owner’s site
Coupang Eats Fee
Go to Coupang Eats owner’s site
Coupang Eats CEO Site
Go to Coupang Eats owner’s site
https://store.coupangeats.com/
▲Click on the link above to go to the Coupang Eats owner’s site.▲
1. Access the Coupang Eats owner’s website ▶ Click ‘Sign up for store membership’.
Coupang Eats CEO Site 1
2. Enter basic store information. (Required documents: business registration, copy of bankbook, business report)
Coupang Eats CEO Site 2
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• Coupang Eats has no membership fees, advertising fees, or cancellation fees. This is a system in which a fee is charged per order when an order is placed.
A. Fee items (VAT excluded)
1. Order brokerage fee
2.Delivery fee
3. Payment usage fee
B. What is the minimum order amount?
Customers can only order more than the minimum order amount.
Lower minimum order amounts tend to result in more customer orders.
C. What is small order fee?
• If you set a small order fee, you can use the payment range from 5,000 won to less than the minimum order amount.
You can make it.
• In this section, the customer must pay a delivery fee equal to the small order fee from the total delivery fee.
Additional spending reduces the burden on merchants. To affiliates that set small order fees
Customer orders tend to increase.
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To proceed with Coupang Eats, the five requirements above must be met. You can use Coupang Eats only if you have the necessary documents, business registration name, menu composition, packaging container, and a POS or mobile device capable of accepting orders.
Coupang Eats Fee
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Newly registered CEOs will receive promotional rates as shown in the table above for 3 months from the time of registration.
In the case of promotions not specified in this policy, the application criteria/contents and period are operated flexibly depending on the company’s circumstances without separate notice.
The order amount is recalculated based on the sales price before discount, and in case of partial cancellation, based on the order amount.
The customer’s actual payment amount may differ from the seller’s sales price because it includes the customer’s service usage fee.
In the case of card fees and payment usage fees, preferential fee rates are applied to small and medium-sized merchants, and the difference is refunded.
Exceptions may apply according to separate agreements.
If you wish to change the customized rate plan type (if you do not change, the basic fee type will be applied), you can apply for change on the Coupang Eats President Portal contract management page starting from mid-January (expected).
Changes can be requested from the 1st to the 20th of every month (changes will be reflected from the 1st of the following month).
Q. How do I accept an order?
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A. POS: Wait for reception > Select order > ‘Accept order’ > Select ‘Cooking time’ (However, cooking time can be set in 5-minute increments.)
Q. I am currently running Coupang Eats. I would like to add and operate a store.
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A. Access the Coupang Eats business site > Store Management > + Add Store > Enter the company name, representative name, store phone number, address, and store location details, then call the customer center at 1600-9827.
Q. The store is busy. How do I pause?
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A. Select the top right button of Coupang POS or Coupang Eats Store APP > Select the desired time among 15/30/60 minutes among ‘Select pause time’
Q. Where do I set the holiday settings?
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A. 1. Internet ‘Coupang Eats Business Portal > ‘Store Management’ tab > Select store name > Among ‘Closed days’ at the bottom, you can select by adding temporary closure.
2. Set ‘Coupang Eats Store’ App > ‘Business hours. Holiday management’ > ‘Temporary closure management’ > ‘Temporary closure registration’
Q. Where can I edit store information?
Coupang Eats advertising execution
A. Internet ‘Coupang Eats Business Portal > ‘Store Management’ tab > Select store name > Edit desired information (store introduction/announcements/category/address/phone number/business hours/closed)
Q. How do I edit my account number?
A. Please attach the bank name, account number, and store name you wish to change to menu@coupang.com.
※ In the case of a business bankbook, the business name must be the same as that written on the bankbook.
※ When registering as a personal account, the bank account name must be the same as the registered representative name.
※ Required documents for changes in information
– When changing settlement account: Copy of changed bankbook
– When changing business information: Changed business registration certificate (business number cannot be changed, new store is required)
Q. What is a manager account?
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A. This is an account exclusively for managers (store managers) for store management.
1. Contract management, account management, tax invoices, and value-added tax reporting data are not exposed.
2. If you operate multiple stores, it may be created for Coupang POS login.
Q. How do I add or edit a manager account?
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A. Coupang Eats Business Portal > ‘Account Management’ tab > Log in > ‘Manager Account’ tab > Enter manager information and save
Q. How do I change my business name?
A. 1. If the business number is the same
– Please send a copy of your business registration certificate (copy) and the business name you wish to change by email to menu@coupang.com.
2. If the business number is different
– Please sign up for a new account through the customer center (1600-9827) and open a new store.
Q. How many categories can be added?
A. You can set up to 1 representative category and 2 sub-categories. However, categories unrelated to the menu cannot be reflected.
Q. What is the delivery radius?
A. Delivery is possible within 4km from the store.
However, if the distance exceeds 3 km from the store, an additional delivery fee of 3,000 won will be charged to the customer.
Q. How do I check the usage fee?
Coupang Eats CEO Fee
A. Can be checked at Coupang Eats Business Portal > ‘Contract Management’ tab > ‘My Contract Information’ (You can check the basic rate/promotional rate through ‘View Details’)
Q. How do I settle the settlement?
Coupang Eats Fee
A. Coupang Eats Business Portal > ‘Settlement Management’ tab > Select the ‘Withdraw’ button at the bottom of ‘Withdrawable Amount’ > Enter the amount > Select the ‘Withdraw’ button located at the bottom
– Deposited to registered account (time may vary depending on banking circumstances)
Q. Among the settlement details, what are ‘card fees and payment usage fees’?
A. All Coupang Eats orders are paid through an agency. Accordingly, the payment agency fee
and card fee details. Card fees can be refunded according to preferential treatment (displayed on the settlement details screen).
Q. How do I check sales?
Coupang Eats flag
A. Coupang Eats Business Portal > ‘Sales Management’ tab > Select the period to view and select ‘Inquiry’
Q. How do I check my tax invoice?
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A. Coupang Eats Business Portal > Select the ‘Input Tax Invoice’ or ‘Value-Added Tax Report’ tab > Select the desired period to view
Q. How do I check the VAT report data?
Coupang Eats
A. Coupang Eats Business Portal > Select the ‘Input Tax Invoice’ or ‘Value-Added Tax Report’ tab > Select the desired period to view
Q. How do I check my order details?
Coupang Eats CEO resigns
A. Coupang Eats Business Portal > ‘Sales Management’ tab > After setting the period, ‘Inquiry’ > You can check sales details by order
Q. How do I set menu out of stock processing?
Coupang Eats CEO Login
A. Store App Home > Menu Management > Select Menu > [Order Available] next to the menu > Select Out of Stock Today Only or Completely Out of Stock
Q. How do I set up option out-of-stock processing?
A. Store App Home > Menu Management > Select Out of Stock Status
※ When an option is sold out, the status value of options in other menus that contain that option will also change.
Q. The menu needs to be modified. How do I fix it?
A. Please send your details by email to menu@coupang.com, and the department in charge will confirm them and send you an email reply.
※ Please note that menu modifications are processed within 3 business days after request.
1. For industrial products packaged in cans or cans, the capacity must be stated (Ex. Cider 355ml)
– Store APP > Menu management > Gear wheel at top right > Request to add/edit menu > Run mail app > Fill out request (form automatically set)
> Send email (menu@coupang.com) > After submission is completed, the department in charge will respond by email
2. Delete menu
– When requesting menu deletion, menu can be hidden
→ When ‘menu hidden’ is processed, it is not exposed to the customer app and can be freely modified if desired for resale.
→ Path: Store App > Menu Management > Select Menu > Hide Menu
– In the case of menus that are not ‘menu hidden’ and do not plan to be resold, it is necessary to write ‘permanently deleted’ and send an email.
Q. How do I change the menu order?
Coupang Eats CEO link
A. – Store APP > Menu Management > Gear wheel at the top right > You can change the menu order and category order.
– Customer screen preview: You can go to the Coupang Eats customer app and check the screen displayed on the app in the store.
– Among the menu categories, the order of recommended menu categories cannot be changed.
※ Recommended menu categories
1. Some of the menus for which photos were taken are selected and composed, and are required at the top.
2. Up to 6 items can be exposed.
3. If you attach a menu image, the responsible department will check the quality, add the menu, and reflect it in the recommended menu.
Q. How do I change the menu description?
Address of Coupang Eats CEO
A. Store APP > Menu Management > Select Menu > Edit and write menu description at the bottom of menu price (up to 60 characters can be written)
Q. Lee