In major cities in the Gyeongnam region, a company called ‘Gyeongnam Energy’ provides city gas to residents. Major supply areas include Changwon, Masan, Gimhae, Geoje, Tongyeong, Miryang, Haman, Goseong, Changnyeon, and Uiryeong. If you live in this area and are planning to move, it is recommended that you contact Gyeongnam Energy’s customer service center for city gas installation or removal.
Gyeongnam Energy contact information and service information
Gyeongnam Energy, a city gas company located in the Gyeongnam region, operates several customer centers where you can receive support for gas-related services or inquiries.
Gyeongnam Energy – Advance reservation system implemented
Gyeongnam Energy – Advance reservation system implemented
The head office is located at 18 Yeondeok-ro, Seongsan-gu, Changwon-si, and the technical support center is located on the 2nd floor at 854 Gongdan-ro in the same district.
The customer center’s main phone number is 1661-4000, where you can receive a variety of services such as reporting gas accidents or problems, gas connection and removal, and bill inquiry and payment. In particular, when you call, you can choose from a variety of menus: dial 1 for emergency accidents, dial 2 for gas connection and removal, press 3 for rate inquiries, press 4 for gas shutoff and connection requests, press 5 for payment by card, and To speak directly to an agent, press 0. Service operating hours are from 9:00 AM to 6:00 PM, and on-site service is provided from 9:00 AM to 5:00 PM.
The customer centers and addresses in charge by region are as follows.
Central Customer Center: Seongsan-gu and Uichang-gu, Changwon-si. The address is 18 Yeondeok-ro, Seongsan-gu, Changwon-si.
Eastern Customer Center: Gimhae-si, Miryang-si, Changnyeong-gun. The location is 349 Chilsan-ro, Gimhae-si.
Gimhae Customer Center: Responsible for various districts in Gimhae City. It is located on the 5th floor, 16th floor, 1289 Geumgwan-daero, Gimhae-si.
Jinhae Customer Center: Has jurisdiction over the entire Jinhae-gu, Changwon-si. Located on the 3rd floor, 33 Namyeong-ro, Jinhae-gu, Changwon-si.
Western Customer Center: Responsible for Masanhappo-gu, Masanhoewon-gu, Jinhae-gu, Haman-gun, and Uiryeong-gun in Changwon-si, and is located at 103 Yangdeok-ro, Masanhoewon-gu, Changwon-si. Additionally, the Jinhae office is located at 19-8, Seokdong-ro 59beon-gil, Jinhae-gu, Changwon-si.
Southern Customer Center: It has jurisdiction over Geoje-si, Tongyeong-si, and Goseong-gun, and is located at 13 Pisol-gil, Sadeung-myeon, Geoje-si.
Information on how to apply for Gyeongnam Energy when city gas is removed
Customers who wish to remove their city gas can apply through various methods provided by Gyeongnam Energy.
Apply through website
First, go to Gyeongnam Energy’s official website and log in.
After logging in, select [Rate/Application] from the menu at the top, then click [Business Service].
Afterwards, you can proceed by clicking [Go to Application for Cancellation].
Apply via chat
On the main screen of the homepage, click the [Chat Consultation] button located on the right.
You can select a consultation type, enter the necessary information, and then proceed with a conversation with a counselor.
Application using visible ARS (Voice Information Service)
First, call 1661-4000 and you will be connected to the Gyeongnam Energy call center.
You can listen to the voice guidance and select the [Visible ARS] service, then click [Gas connection and removal request] and then [When moving out].
However, this service cannot be used on iPhone.
Apply by calling the call center directly
Dial 1661-4000 and you will be connected to the call center.
Select number 2 [Gas connection and demolition request], then select number 2 [When moving out] again.
In order for the consultation to proceed smoothly, it is a good idea to prepare your 9-digit customer number in advance. You can find this number at the top of your bill.
You can apply for city gas removal using one of these four methods.
Information on gas fees and safety procedures when moving
There are two important things to keep in mind when it comes to gas when moving. Payment for used gas and safe plumbing measures.
Payment of gas usage fees
On the day of moving, you will check the amount of gas actually used through the meter and pay the corresponding fee. A variety of payment methods are available. Please note that settlement is possible not only through card payment, but also through cash or bank transfer.
Safe gas pipe handling
When moving and leaving the gas stove as is
If you move without leaving the gas stove in its original location, you must lock the valve (the part that acts like a faucet) located at the city gas meter.
If you are moving and want to move or remove the gas stove.
In situations where you want to move the gas range to a new location or remove it altogether, lock the valve on the city gas meter and take measures to safely block the pipe that delivers the gas. After that, remove the gas stove and the hose connected to it.