Kyobo Life Insurance is a life insurance company. It is one of the big three in the life insurance industry – Kyobo Life Insurance, Samsung Life Insurance, and Hanwha Life Insurance – and ranks third in the domestic insurance industry in terms of total assets and sales, including the non-life insurance sector. On the Kyobo Life Insurance website, you can find various information about insurance and loan products, health, real estate information, cyber counters, and customer consultation.
Kyobo Life Insurance Customer Center
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Go to Kyobo Life Insurance Customer Center
Kyobo Life Customer Center phone number and consultation hours
Kyobo Life Insurance Chat Consultation
Kyobo Life Insurance Document Guide
Find a Kyobo Life Insurance branch
Go to Kyobo Life Insurance Customer Center
Kyobo Life Insurance Customer Center
If you look at the Kyobo Life Insurance customer service menu, you can use the consultation phone number, chat consultation, consultation request, and frequently asked questions. If you have any questions, please check the frequently asked questions bulletin board. You can find answers to questions about insurance, loans, retirement pensions, funds/trusts, etc., so you can resolve your questions.
customer service center
Kyobo Life Customer Center phone number and consultation hours
Kyobo Life Insurance Customer Center
Kyobo Life Insurance Customer Center Phone Number: 1588-1001 (Overseas +82-2-2670-5222)
Kyobo Life Insurance Call Center consultation hours: Weekdays 09:00~18:00 (Fund and trust consultations are weekdays 09:00~16:00)
Information on other business-specific consultation phone numbers
Insurance: 1588-1001 (Overseas +82-2-2670-5222)
Loan: 1588-1010 (Overseas +82-2-2670-5400)
Retirement pension: 1588-0770
Fund/Trust: 1599-7899
Bancassurance: 1588-1099
Accident Insurance Payment: 1588-1810
Insurance fraud report: 080-987-0080
Kyobo Life Insurance Call Center ARS service number information
No. 1 Insurance Contract Loan
Insurance claim number 2
Pay insurance premium 3 times
No. 4 Payment proof/password/security card/stop payment
Connect to counselor 0
Kyobo Life Insurance Chat Consultation
Kyobo Life Insurance Customer Center
If the call waiting time is long, you can use chat counseling. Kyobo Life Insurance chat consultation is available on weekdays from 10 a.m. to 5 p.m.
Kyobo Life Insurance Document Guide
This is information on required documents for Kyobo Life Insurance. You can check the documents required for Kyobo Life Insurance claims, various changes, and cancellation. You can download necessary documents and forms for each job, such as insurance claim information, insurance payment review procedure information, and insurance claim claims, so please use it if you need it.
How to claim insurance money
In-person visit: Bring your ID and insurance certificate and visit the Kyobo Life Insurance Customer Plaza or branch information counter.
Insurance claim through FP: Contact the consultant in charge and apply for proxy filing.
Mail claim: Send the documents required for claim to the branch of the consultant in charge. (Death benefits cannot be claimed by mail.)
Fax claim: Contact the call center or branch of the responsible consultant and send the documents to the fax number received. (Documents sent after 6 p.m. will be received the next day. The insurance amount that can be claimed by fax must be less than 1 million won.)
Digital Channel: You can access the Kyobo Life Insurance website or app on your PC or mobile phone and proceed with the insurance claim process. You can take a photo of the required documents with a camera or attach an image file. (The insurance amount that can be claimed through digital channels must be less than 3 million won.)
Find a Kyobo Life Insurance branch
Kyobo Life Insurance Customer Center
Use the Kyobo Life Insurance branch finder to find a customer plaza according to your desired business and region. Click Find Directly to find a branch near your location. There is also information on the location of Kyobo Life Insurance’s headquarters <1 Jongno, Jongno-gu, Seoul (Jongno 1-ga) Kyobo Life Insurance Co., Ltd.>, so please use it if you need it.
If you have difficulty finding a branch, please call the Kyobo Life Insurance call center at 1588-1001. Operating hours are from 9 a.m. to 6 p.m. on weekdays.