구글플레이 환불There are many different apps these days. In general, there are many cases where you use the in-app payment system through Google and Apple to use the necessary services for a fee. However, sometimes payments are made automatically in unwanted circumstances and you want to get a refund. In this case, I figured out what to do.
In the event of a mistake or unwanted payment or product, you may request a refund through the refund policy of the Google Play Store. Below is a guide to refund procedures and precautions in the Google Play Store.
If a friend or family member made a purchase on your account by mistake, you have 120 days to report the unauthorized charge. In this case, it corresponds to the case where the Google Play purchase history for a card or other payment method is displayed.
If you want a refund, you can apply for a refund within 48 hours. However, refunds are subject to purchase details. After 48 hours, you can contact the developer to fix the problem or request a refund.
You can get a refund by canceling your order for the app or game. However, in this case, it can be done only once, and refunds are not possible if you purchase the same app or game again. In addition, if multiple products are purchased at once, refunds must be made for the entire purchase, and individual products cannot be refunded.
In general, Google Play gift cards and balances are non-refundable by law. However, U.S. residents may request a refund of their Google Play balance if the amount is $10 or less. In Korea, Google Play balance refunds are only possible if the balance is less than 40% of the face value of the gift card.
If a refund is decided, the refund amount will be refunded to the payment method used for the original purchase. Generally, credit or debit cards may take 3-5 business days, up to 10 business days.
In the case of payment through mobile carriers, it is common for SKT, KT, LGU+, etc. to show a refund on the monthly statement. Actual time taken to process a refund may vary depending on the payment method and institutional policy.
You can contact the Google Play Store customer center by chatting, emailing, or leaving your phone number to receive a call. Alternatively, you can call the Google Play Store customer center directly to inquire.
Google refund phone number: 080-234-0051
If 48 hours pass or it is not displayed in the recent purchase list, you can request a refund by filing a refund request or problem report in the order history on the goolge play website. Alternatively, you can request a refund through the Google Assistant.
However, in this case, only English is still supported. Alternatively, you can contact the app developer directly to get a refund through the refund process.
