How to track Lotte courier delivery! Find out when it arrives
Have you ordered delivery and are wondering when it will arrive? If you are wondering why you are not coming when you should, I will introduce you to a way to check the location of your parcel in real time. If you read this page until the end, I believe you will know the delivery date in 1 minute.
Lotte Parcel Delivery Tracking Method
How does Lotte Courier handle delivery?
If the product I ordered online is delivered to the customer through a domestic delivery service, the same five steps will be followed. Mostly the same except for overseas shipping.
Let’s check out the five courier delivery procedures. Because of this, I can roughly know the current status of my parcel and where it is. Then, you can naturally find out the delivery date.
Source: CJ Korea Express courier delivery process
1. Product preparation
This is the process of packaging and preparing the product at the store where the product was purchased. “If you order in the morning, it will be delivered the same day.” In other words, if you order in the morning, it means that the product will be prepared and sent to your mailbox.
2. Collection processing = Collection departure
This means that the delivery driver collects the items and puts them in one place. This refers to the process of purchasing an item online, having the buyer deliver the item to a courier driver, and collecting the items in one place.
3. Intermittent loading = moving goods
For an efficient delivery process, this is the process of transferring the parcel to a terminal with easy traffic movement. In other words, it means collecting items at Gonjiam, Okcheon, and Daejeon hubs.
After completion, you can think of it as the first step in delivering it to delivery drivers in each region.
4. Get off at Ganseong = Arrival at delivery location
This refers to a state in which a parcel is unloaded from a large truck for regional movement at the main border or regional terminal (East Seoul, Nambu Terminal).
This work is usually done between 8:00 am and 1:00 pm, so if your delivery is currently at this stage, you can receive the item in the afternoon of the same day.
5. Delivery release = Delivery departure
Now is the stage where delivery begins in earnest. This refers to the process by which a delivery driver moves a delivery box to its destination using a small truck.
If the delivery has been shipped, it is an indicator that you can more clearly know that the delivery will arrive sometime today.
6. Delivery completed
This refers to the case where the delivery finally arrives at the destination (delivery location).
Usually, when we arrive at the front of the house or the security office, the courier handles the relevant steps and the user is notified of completion (text, notification message, website notification).
Track your delivery right now.
Check shipment processing status
The most important thing you need to prepare is the “Transportation Number”. This is a unique number that can be considered a name tag on a parcel. Once delivery begins, you will be assigned a shipping number.
Let’s check below about how to track Lotte Courier delivery. First, please visit the official website at the link below.
👇Check Lotte Express 👇
Lotte Global Logistics
Reservation/Inquiry View delivery inquiry sub menu Search waybill number Search delivery reservation number
www.lotteglogis.com
1. Access the homepage.
When you access it, there is an area in the middle where you can enter the tracking number. Enter the tracking number (only numbers are allowed) in the corresponding area and click the search button (looks like a magnifying glass).
2. Check the parcel tracking results.
You can check the processing process of Lotte Parcel delivery tracking results at a glance. If the product is stopped in transit, you can expect delivery within approximately 1.5 to 2 days.
However, there may be differences during the Lunar New Year holidays or high volume seasons. Also, due to recent strikes, this status may not appear.
As explained above, the processing status of the product appears in the delivery results. You can check the expected delivery date for this status.
The delivery status does not change.
In the following cases, the fastest way is to contact the official customer service center. But if the phone doesn’t connect, you can’t keep calling.
✅ You can’t even tell by looking at the delivery status!
✅My package was damaged! Or it was lost.
✅The situation remains the same for several days.
In such a situation, you can simply file a complaint online at the Lotte Express Customer Center and go to “Customer Voice or Chatbot Consultation” to resolve the issue. You are required to enter basic personal information. Please refer to the method below.
Customer inquiry after Lotte Express inquiry
Lotte Express Customer Center Customer Inquiry
After entering simple personal information, you will be taken to the following screen. Please enter the information you wish to inquire about on this screen. If there are additional files you would like to attach, you can contact us.
Lotte Courier Online Inquiry
Lotte Courier Customer Center Phone Number
I don’t even bother to inquire! Anyone who wants to be connected to a customer center agent right away? You can call the official customer service number (1670-2233).
Add the “Parcel Inquiry” channel and use it for free!
In addition to this information, we will organize and deliver key information/issues/need-to-know information related to courier delivery. Add the @Parcel Inquiry Kakao channel through the link below and use it for free.