Meritz Fire & Marine Insurance provides a variety of services through its customer center. Meritz Fire & Marine Insurance Customer Center provides services through phone consultation, online consultation, and digital ARS, striving for the convenience of customers.
Go to Meritz Fire & Marine Insurance’s official website
Telephone consultation
Telephone counseling allows you to receive direct information through a real-time conversation with a counselor. Available from 9:00 AM to 6:00 PM on weekdays, with restrictions on weekends and public holidays.
Meritz Fire & Marine Insurance Customer Call Center 1566-7711
Insurance Subscription Counseling Center 1688-7711
Direct Customer Center 1522-1133 (car), 1522-1135 (long-term)
Meritz Fire & Marine Insurance Customer Call Center Phone Number
1566-7711
Direct car insurance (internet) phone number
1522-1133
Counselor connection time
Weekdays 9:00 – 18:00
Voice ARS number
One
Car accident report
2
Emergency dispatch for car breakdown
3
New insurance subscription consultation
4
Insurance contract loan consultation
5
Disease and accident insurance: Insurance claim submission, information on required documents, fax number information, consultation
6
Insurance premium payment, contract inquiry, change, termination, renewal type mortgage inquiry
7
Certificate issuance and ARS usage information
0
Connect with a counselor
Meritz Insurance Location
Gangnam Headquarters
Address: MERITZ TOWER, 382 Gangnam-daero, Gangnam-gu, Seoul
Main phone number: 1566-7711
Metropolitan Area Customer Center
3rd floor, 382 Gangnam-daero, Gangnam-gu, Seoul
Gangbuk window
7th floor, KT Plaza Meritz Fire & Marine Insurance, 502 Nohae-ro, Nowon-gu, Seoul (Sanggye-dong)
Bucheon window
1st floor, 80, Songnae-daero, Bucheon-si, Gyeonggi-do (Sangdong, Meritz Fire & Marine Insurance Bucheon Building)
Ilsan window
7th floor, Seoryung Building, 896 Janghang 2-dong, Ilsandong-gu, Goyang-si, Gyeonggi-do
Suwon window
2nd floor, Ingye Xi, 1124-1 Ingye-dong, Paldal-gu, Suwon-si, Gyeonggi-do
Changwon window
6th floor, Metrocentum Building, 149-20 Yangdeok-dong, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do
Central Region Customer Center
Central Region Customer Center, 11th floor, Skylandville, 1243, Chipyeong-dong, Seo-gu, Gwangju
Daegu window
1st floor, Meritz Fire & Marine Insurance, 40 Pojeong-dong, Jung-gu, Daegu
Daejeon window
3rd floor, 800 Gyeryong-ro, Jung-gu, Daejeon (Oryu-dong, Donga Life Insurance Building) Daejeon Window
Dongrae window
Yeongnam Area Customer Center, 3rd floor, Daebung Building, 3-2 Suan-dong, Dongrae-gu, Busan 2nd floor, 1143-1 Choryang-dong, Dong-gu, Busan
Ulsan window
1248-4, 2nd floor, Dal-dong, Nam-gu, Ulsan (Tongyang Life Insurance Building)
Ulsan window
Mokpo Counter Meritz Fire & Marine Insurance Mokpo Counter, 3rd floor, Gyeonghyeon Building, 1173-2 Seokhyeon-dong, Mokpo-si (cash not accepted)
Suncheon window
5th floor, Woori Building, 1324-1 Yeonhyang-dong, Suncheon-si, Jeollanam-do
Jeonju window
4th floor, Sekwang Tower, 470-5 Geumam-dong, Deokjin-gu, Jeonju-si, Jeollabuk-do
Jeju window
1st floor, Meritz Fire & Marine Insurance Building, 1168-4, Idoi-dong, Jeju-si
online consultation
Online consultation is available 24 hours a day on our website or mobile application, and we also provide an FAQ section where you can find answers to frequently asked questions.
Digital ARS
Digital ARS is an automatic response system used to process tasks such as insurance claims. Work can be processed immediately without waiting time, it is available 24 hours a day, and personal information security is strengthened.
Meritz Fire & Marine Insurance Customer Center practices customer-centered values and provides a variety of services to provide better experiences and satisfaction to customers. Please use it conveniently at any time.