배달의민족 고객센터Summary of Baedal Minjok (Baemin) customer center phone numbers
by contact
2020. 10. 26. 20:42
Summary of Baedal Minjok (Baemin) customer center phone numbers
It would not be an exaggeration to say that all food delivery for the entire nation is carried out by the People of Baedal. I use it at least 2-3 times a month. Today, I ordered jjamppong rice through Baedal Minjok.
But the other day, I had to talk to the owner of the restaurant several times because the delivery was wrong. In the process, I found out about Baedal Minjok customer center phone number and relief number.
If you are looking for a Baedal Minjok Customer Center like me, check out this post.
Baedal Minjok is a service that customers use as an app on their smartphone, so there is a lot of information in the app. The homepage is mainly for Baemin Sanghoe or Baedal Minjok’s president’s site.
If you go to [MY Baemin] in the Baedal Minjok app, there is [Customer Center]. You can also find out what you are curious about here, so please use it. Some of them are good to know, so let’s share some of them below.
Question #01.
Can I delete my order history?
It is not possible to delete order history from the Baedal Minjok app. If you want to delete, you must withdraw from the Baemin App membership and re-register.
Question #02.
What if I want to change my location settings?
The address is at the top of the home screen of the app. When you click on an address, a search box will appear to search for a new address. Search for the new address and you’re done.
Question #03.
How is membership level calculated?
Baemin’s ethnic membership level is determined by the previous month’s payment and number of orders. It is reflected on the morning of the first business day of each month.
Question #04.
What is the Safety Number?
Safety number is a service that issues a temporary virtual number starting with 050 to protect the customer’s personal information so that the real contact information is not exposed. After a certain period of time, the safe number is automatically canceled. So the restaurant or Baemin Rider can’t know my real phone number.
Question #05.
I found a foreign substance in my food. Can I contact the Customer Relief Center?
you’re right. The Customer Relief Center solves problems by receiving complaints related to the store that occurred while using Baedal Minjok.
In addition, if you agree to the personal information among foreign object reports received at the Baedal Minjok Customer Center and the Relief Center, it will be forwarded to the Ministry of Food and Drug Safety.
The results of the investigation will be replied directly by the competent local government.
– In case the store you ordered from contacted you
It is said that order information is destroyed after delivery is completed.
If the store needs to contact a customer, the relief center will call the customer first and explain the reason for the call. If unnecessary contact comes, they say that you can call the Baemin Customer Center or the Relief Center.
– In case my address and contact information are disclosed
– If there is a conflict with the store, or if there is anything unpleasant, you can report it to the Customer Relief Center.
1600-9880
24/7 operation.
Baemin Sanghoe Customer Center
1600-4949
elegant brothers representative number
1600-7001
E-banking dispute handling
1600-0987
Find out how to use the Baedal Minjok’s customer center and phone number. It’s open 24 hours, so if you need it, don’t hesitate to call.
I felt like I was trying to protect customer information quite thoroughly while making phone calls with delivery errors a few times, but I think I need to be careful because unpleasant things happen often.
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