In the case of summer electronics, they are not used in the spring, fall, and winter and are only taken out for one season, so they need to be cleaned of old dust and checked in advance to make sure there are no malfunctions.
In particular, if you turn on the air conditioner for the first time in a long time, it may emit a pleasant stale smell, and although it worked well last year, it may not work well this year. In this case, you should contact the customer service center of the company that manufactured the air conditioner for consultation or, if necessary, make a reservation for a driver’s on-site service.
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Since it is a Samsung Air Conditioner, you know that you should contact the Samsung Air Conditioner customer service center, but you are not sure how to inquire, right?
It contains all the necessary information, including how to apply for after-sales service, service center phone number, and even reservation for on-site driver service.
How to apply for AS at Samsung Air Conditioner Customer Center
● Customer Center Phone ☎1588-3366
● Chatbot consultation
● Email consultation
● Remote consultation
● Sign language consultation
● Reservation for phone consultation
Customer Center Operating Hours: Weekdays 9:00~18:00 (Closed on Saturdays, Sundays, and public holidays) / 12:00~13:00 Lunch time
There are four main ways to apply for Samsung Air Conditioner Customer Center after-sales service.
The most direct method is phone consultation. I also tried calling customer service, but it is not easy to connect due to the high volume of inquiries during the summer. Therefore, if you would like to make a phone connection, we recommend making a phone consultation reservation.
≫≫ Go to phone consultation reservation
If you want immediate consultation, there is also a chatbot consultation method.
In chatbot consultation, an AI chat robot answers questions, and if additional help is needed, it is also possible to connect with a professional counselor.
≫≫ Go to chatbot consultation
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Samsung Air Conditioner Customer Center
Samsung air conditioner problem self-diagnosis
From June to August, the number of consultations at the Samsung Air Conditioner Service Center surges. Therefore, it may be difficult to provide immediate consultation, such as by phone.
Therefore, guidelines are posted on the Samsung Air Conditioner Customer Center website for symptoms that customers can resolve on their own without expert help.
Q. Frequently asked problems with Samsung air conditioners
● A weak cold breeze comes out.
● It smells like mold.
● Water does not come out.
● It does not turn on with the remote control.
● The power turns off during use.
● The wings do not open or close well.
≫≫ Check the Samsung Air Conditioner symptom guide
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Samsung Air Conditioner business trip service reservation
If you have a problem that cannot be resolved through customer service consultation alone, you can resolve the problem by making a reservation for the driver’s on-site service.
To make a reservation, log in to the Samsung Electronics Service website, find the nearest branch, and make a reservation.
≫≫ Go to reservation for business trip service
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Samsung air conditioner cleaning service
It is also recommended to clean the air conditioner before operating it.
Cleaning is more important than just removing dust on the outside. It is more important to clean the inside.
Cleaning the inside requires professional help, including disassembling and replacing filters.
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≫≫ Go to Samsung Air Conditioner Cleaning Service
Samsung Air Conditioner Service Center offers the Samsung Care Plus product that cleans air conditioners.
It is divided into a standard type and an annual subscription type, and the cleaning cost varies depending on the type of air conditioner.
To apply, visit a nearby store or call the Samsung Care Plus call center at 1588-4190.
You can apply.
1. Filter
A fine mesh strainer located on the front grill that prevents foreign substances such as dust from being sucked into the air conditioner.
2. Heat exchanger
A pipe through which the refrigerant flowing in from the outdoor unit passes. A part surrounded by numerous fins to increase the surface area and facilitate the change in state of the refrigerant.
3. Blowing fan
Wind blades that suck in indoor air and simultaneously blow heat-exchanged air to the outside.
4. Drain plate
A stand that collects condensate generated on the surface of the heat exchanger when hot air is changed to cold air to prevent leakage.