Let’s learn about Woori Bank Customer Center.
Woori Bank Customer Center provides a variety of services to help customers use banking services more conveniently and safely.
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Go to Woori Bank’s homepage.
There are several menus, but we’ll go down to the bottom.
Main roles of Woori Bank Customer Center
The customer center providing financial counseling provides counseling on various financial products such as deposits, loans, investments, and insurance. You can receive guidance on the optimal financial solution considering your financial situation and goals.
Transaction SupportSupports daily financial transactions such as account opening, money transfer, and bill payment. You can easily complete the transaction through the customer center and receive transaction-related assistance if necessary.
Emergency response: When an emergency situation such as loss or theft occurs, the customer center responds quickly to protect the account and take necessary measures.
Information provision and updatesWe provide important information such as movements in financial markets, interest rate changes, and new financial regulations. It also helps us update you on changes to your personal information.
TroubleshootingWe provide support to resolve account errors, transaction issues, inconveniences, etc. The customer center quickly identifies problems and suggests solutions.
Woori Bank Customer Center plays an important role in making customers’ financial lives more convenient and safe. Contact us at any time to take advantage of a variety of financial services.
Woori Bank Customer Center Information
Go to Woori Bank Customer Center
There is a customer plaza at the bottom.
Woori Bank Customer Center Phone Number
Customer Center Number General 1588-5000 / 1599-5000 1533-5000
Overseas 82-2-2006-5000
New consultation deposit 1599-8100 Loan 1599-8300
Convenient service
1:1 email consultation
Screen sharing consultation
Telephone consultation
It is like this.
Screen sharing consultation
Screen sharing consultations make difficult consultations easier. The Woori Bank employee
It is a system that provides remote consultation.
Use screen sharing consultation in these situations.
Customers using internet banking for the first time
If an error occurs and you cannot proceed further
If the internet is normal but internet banking is not available
Customers who want to optimize Woori Bank’s internet banking that they frequently use
Screen sharing requests must be made only when connected to a counselor by phone, so please follow the instructions below.
Woori Bank Customer Center Consultation Hours
Weekdays 09:00 ~ 18:00
The accident report line is said to be open 24 hours a day.
Go to Woori Bank branch inquiry