It is convenient to use door-to-door delivery service when sending large or bulky parcels. This is because if you leave the items to be sent at the front door, the drivers will come and pick them up. Let’s find out how to apply for home delivery at the post office. 우체국 택배 방문수거
How to apply for door-to-door delivery at the post office 비지니스헬퍼
Applying for door-to-door delivery is not much different from sending regular parcels. However, due to the nature of door-to-door courier service, courier rates are different, so it is recommended to carefully check the address and packaging condition before receiving the courier. The post office visit delivery application process is scheduled to proceed as follows.
Reservation of postal parcel delivery
Enter applicant/item/recipient information
Select payment method
Parcel storage at designated location
Post office worker visit
Completion of door-to-door delivery
The post office door-to-door courier service (drop-in parcel) is a service in which a postal worker directly visits and receives a parcel at a location desired by the customer. When the postal staff collects the goods normally, a receipt completion message (receipt) is sent.
Door-to-door delivery can be requested 24 hours a day, but the reception time (the time the postman picks up the parcel) is set as follows.
In-person reception hours: 09:00 ~ 18:00, no in-person reception on Saturdays and public holidays
Visiting reception hours may vary by post office.
In principle, the parcel is collected on the desired date (time) of the visit, but it may be delayed due to a large volume of parcels or natural disasters or bad weather.
Let’s take a closer look at how to book a door-to-door parcel. Here, we will introduce the application based on the PC, but you can refer to it as the application method is the same on the smartphone app. First, access the Internet Post Office website (epost.go.kr/).
Reservation for door-to-door parcel delivery – Internet Post Office website
Please select [Parcel Receipt / Window Office > Parcel Receipt > Parcel Receipt > Book Receive Parcel] in order and complete the login. The Internet Post Office login process supports joint certificates and simple authentication. If you do not have a certificate in use, simple authentication using KakaoTalk or Naver is recommended because it is convenient.
Door-to-door delivery information input screen – Internet Post Office
Follow the instructions to enter applicant information, product information, and recipient information. The post office that proceeds with in-person application will be processed at the nearest post office based on the applicant’s address, and can be found in ‘Parcel information for in-person application’. You can select the payment method in the parcel information of visit reception. If you enter the required information, pick-up location, and credit card payment information for home delivery at the post office, you can receive a 500 won discount per item. See below.
Required fields (storage location, payment information, payment card verification when pre-payment is selected) must be entered.
If you enter registration and payment information in advance via the Internet or smartphone, you can get a 500 won reduction per ticket. However, reduction may not be applied in case of insufficient balance or changes in some information.
The final payment amount is processed by determining the rate at the post office.
Pre-payment is the registration of the card information to be used for payment. When making a pre-payment, be sure to leave the item in a designated place (such as in front of the door) and write the recipient on the bottom left of the box.
You can set the information printed on the courier waybill to be different from the information entered in the visit reception area. Only if you want this function, please enter the appropriate information in the ‘Invoice (label) print information input’ field of ‘Options’.
Post office door-to-door courier rates
You must enter all three of the registration information, pre-payment, and storage location to receive a 500 won discount per item. Also, please note that if a parcel weighing more than 20kg is divided into two and received, a discount of more than KRW 2,000 may be applied.
Below is a table of basic rates for post office drop-off parcels.
Classification (Exceeding ~ Less than) 5kg or less (80cm or less) 5kg~10kg (80~100cm) 10kg~20kg (100~120cm) 20kg~30kg (120~160cm)
Next day delivery 5,000 won 8,000 won 10,000 won 13,000 won
Jeju next day delivery 7,500 won 10,500 won 12,500 won 15,500 won
Jeju D+2-day delivery 5,000 won 8,000 won 10,000 won 13,000 won
Partial reception can be applied for in the same time zone, sender, and recipient, and the weight of each divided parcel exceeds 10kg, the combined weight is less than 30kg, and the size of each parcel is less than 120cm. To apply for partial receipt, select the weight of ‘item receipt’, check the partial receipt, and enter the information.
If you are a customer with a business registration number, you can issue a tax invoice. If you are applying for a tax invoice for the first time, please submit a copy of your business registration certificate and your email address to the visiting staff.
As with general courier services, delivery inquiry can be made using the 13-digit registration number given on the Internet Post Office website. You can also search by customer information, and the inquiry function is supported only if it is less than one year from the date of application.
If there is any problem, you may want to return or cancel the service. In this case, you can solve the problem in the ‘reservation for parcel return’ or ‘reservation inquiry/cancellation’ tab on the Internet Post Office homepage.