We will provide you with Woongjin Coway Customer Center contact information, how to apply for after-sales service and relocation installation, and the costs involved.
There are many people who use Woongjin Coway water purifiers, bidets, and air purifiers at home. Since it is a home appliance that is closely related to our daily lives, it can break down and cause immediate inconvenience. Please check this article and get easy repair and reinstallation.
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1. Woongjin Coway Customer Center Contact Information
2. How to apply for AS and transfer installation
3. Cost
4. TIP for using water purifier
Woongjin Coway AS thumbnail
Woongjin Coway Customer Center Contact Information
Woongjin Coway Customer Center is at 1588-5200. You can connect from 9:00 AM to 18:00 PM on weekdays, and in case of emergency consultations such as water leaks, you can connect 24 hours a day, 365 days a year. However, since it is lunch time for 1 hour from 12:00, you cannot make calls.
Coway Customer Center Phone Number
How to apply for AS and transfer installation
You can call the customer call center (1588-5200), but the easiest way is to enter it directly on the website application screen.
Just register the product, symptoms, contact information, date, etc. Please go to the link below and simply apply.
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AS, previous installation cost
After-sales service cost
In the case of repairs, there is no cost at all as long as it is within the warranty period. All Coway products, including water purifiers, bidets, and air purifiers, provide a one-year warranty after purchase.
However, if the date of purchase cannot be confirmed, the warranty period is considered to be 1 year from 6 months from the date of manufacture.
If the warranty period has expired, three costs will be incurred.
Parts cost: Cost for broken parts
Repair cost: The cost of the time it takes to replace a broken part.
Travel expenses: 18,000 won for home visits (22,000 won on holidays)
If you are using it as a rental, please contact us right away as there are no repair costs.
Previous installation cost
If you need to relocate or install the product due to moving, etc., a travel fee (KRW 18,000) will be incurred. If you carry out both the removal and installation work, you will need to consider about 50,000 won, including two travel expenses and installation costs.
If you ask a moving company to remove it and just proceed with the installation, you can get it reinstalled for around 30,000 won.
In the case of bed and mattress rental, there is no cost because you only need to move it by moving company and change the address later.
Tips for using a water purifier
You will probably use the Coway water purifier the most, but we will tell you some tips to help you use it for a long time without any problems.
First, you need to replace the filter regularly. The original function of a water purifier is to remove chlorine, impurities, and bacteria remaining in tap water through a filter. If the filter cannot be replaced, performance will deteriorate. Depending on the type of filter, it must be replaced every 3 to 6 months.
Second, it is recommended to clean the internal pipes or storage tank. As water circulates, foreign substances accumulate in pipes and storage tanks, and bacteria multiply in these areas. It is generally recommended to replace pipes and clean the tank once every 1 to 2 years.
Lastly, you must maintain cleanliness around the water purifier. No matter how much germs and foreign substances the water purifier filters out, if the area around the water purifier is dirty, the discharge port itself can become contaminated. Therefore, do not leave food waste or foreign substances around the water purifier.
Coway’s products are commonly used at home, so if they break down, they immediately feel inconvenienced. Also, even if you move, you must install and use it right away. In this article, I have summarized the information on receiving repairs and reinstalling, so I hope it will be helpful.
This concludes the article on how to apply for Woongjin Coway customer service after-sales service, relocation installation costs, and usage tips.