Let’s organize the Eastar Jet customer center phone number and website. You can check reservation inquiries, in-flight services, baggage-related inquiries, and other questions you have when boarding a plane through the Eastar Jet customer center. I hope this will be helpful to those who need to use the customer center and website.
Eastar Jet Customer Center Business Hours
Business hours are 09:00~18:00, 365 days a year.
Eastar Jet Online Consultation
If you have any inquiries but the customer center is not open during business hours, it is recommended that you contact the online consultation, which is open 365 days a year.
Go to Eastar Jet Online Consultation
If you have lost something at the airport
If you lose something at the airport, the quickest way to get help is to call the lost and found center in charge of each airport. We will tell you the lost and found center numbers for each airport.
Jeju Airport 064-797-2521
Gimpo Airport 02-2660-4097
Cheongju Airport 043-210-6114
Daegu Airport 053-981-4372
Incheon Airport 032-741-3110
032-741-3114
032-741-8991
032-741-8992
Find out the national lost and found center numbers
Eastar Airlines Frequently Asked Questions
The website also has a ‘Frequently Asked Questions’ section where customers frequently ask questions. Let’s take a look at some of the most frequently asked questions.
Q1. Can I bring carry-on luggage when purchasing a special fare (baggage not included)? A. Regardless of the fare type, such as general fare, special fare, or discount fare, you can carry carry-on baggage for free, but the weight must be less than 10kg and the sum of the length, width, and height must not exceed 115cm.
In addition, if you enter the site through the button below, you can find detailed information on checked baggage, carry-on baggage, and additional baggage prices.
Check Eastar Jet baggage regulations in detail
Q2. I came with a group, but I wonder if the baggage weight can be combined
A. If you have a passenger riding with you, the baggage weight can be combined. However, for safety reasons, the maximum weight of one checked baggage cannot exceed 32kg, and an additional fee will be charged if it exceeds the free allowance of 15kg.
Eastar Jet customer center phone number
Phone number: 1544-0080
Email address: –
Customer center operating hours: 9:00 a.m. to 6:00 p.m. every day
Eastar Jet website
The Eastar Jet website is operated as the site below. You can check information related to Eastar Jet flight schedules and make flight reservations. Sometimes airlines run promotions, so it can be helpful to check the relevant information regularly if the airline is operating to your desired destination.
I’ve organized the information on the Eastar Jet customer center phone number and website, so I hope this will be helpful for information you need when traveling or using the airline. For detailed information about using an airline, it may be helpful to contact the airline directly, and when it comes to booking airline tickets, sometimes checking directly with the airline rather than using another booking agent platform can be the cheapest way to book a ticket.