The very essentials are given above.
But it can’t end like this, can it?
Since it is a blog, a certain amount of broadcasting is required.
Therefore, the #KakaoBank Customer Center phone number is 카카오뱅크 고객센터
About how to check in the Cabin app
Let’s see.
It’s not KakaoTalk, but Kabang has a help line. 이베이스매뉴얼
Kakao Talk has completely eliminated the phone consultation method among customer service channels.
Perhaps it is possible to provide more benefits with the cost of labor costs, but I think it is still too early to eliminate the method through the phone.
On the other hand, Cabin was running a counseling center. There are no offline branches in each base or metropolitan city, so wouldn’t there be a problem without such a system? It is not a general field, it is a field related to ‘finance’.
There are quite a few financial apps I use. (Including credit card companies) Among them, #KakaoBank is the second most used, but I wanted to know at least the center number, so I looked around.
After running the application, in the case of iPhone, enter Face ID or pattern.
(For Galaxy models that support fingerprint recognition, a window prompting you to enter your fingerprint will appear)
If you fail to move on from this step to the next, you will never be able to run the app, and you will not be able to move on to the next screen.
Except for very low odds, I think we can pass, so let’s move on to the next one.
When you enter the main screen, there are four types of ‘tabs’ at the bottom.
(Tab is a term for a large menu)
Click the three dots (More) on the far right. Here, in addition to basic financial services, you can perform [Settings] and inquiry.
It is also a place where you can manage and control various personal items related to the user.
You can see the [Customer Center] icon. If I choose this, I think I’ll find some clues.
Let’s see the next screen.
This is how the UI was designed. If you look closely, what is highlighted in yellow is the chat method through the chatbot. And at the bottom, in light gray, we have a ‘phone’ channel.
However, at first glance, it may seem that you cannot make a phone call. You won’t know how it works unless you try it yourself.
‘Ah~ Like KakaoTalk, I don’t see work over the phone!’ And you can give up.
But that’s not the case!
chatbot and phone
The girlfriend I used to date had a very timid personality. She even went to the hop house with her, and when a menu other than the one we ordered came out, she was trembling inside and couldn’t say a word.
And then to my close friend, “Isn’t that too much?” asked. A little annoyed, I said, “Why don’t you talk to the boss directly?” I said, but I couldn’t open my mouth.
It’s not that this ex-girlfriend-like tendency is bad. Everyone has different personalities, so some people are extremely reluctant to talk to someone they don’t know.
If you are reading this article, I would recommend that you talk with a chatbot or counselor through KakaoTalk chat.
It just takes some patience. It’s not as instantaneous as a phone call.
But with a calm mind, you can do the process of arguing and asking what you want to ask.
There may be content that you are reluctant to talk on the phone, so if you use it well, you will be able to speak properly. Today’s generation is more accustomed to writing and sentences than speaking.
The chatbot sends out announcements.
And some menus show categories. And if you select the appropriate item, it is a format that gradually narrows the scope.
And if you need a ‘counselor’, they connect you, and from then on, you can talk to people rather than algorithms versus people.
Whether by phone or chat, the service processing is the same, so it is recommended to take full advantage of it.
And when you select the phone option, the screen you saw at the beginning of this article appears.
And for each number there is an icon to the right. Click to connect immediately.
You don’t have to run the phone app, enter a number, and make a call.
A place that is open 24 hours a day is a place where you can report various types of loss or reports, and general business is not performed.
I thought it would be great to have a manual that shows in advance which codes to press.
You do not have to listen to the ARS message to the end. Moreover, since it is an additional call area code, it seems to be able to save a little because there is a burden on the telephone cost.
For example, if you want to consult foreign exchange, you can press 0 and 5 in that order.
I hope it was of some help to you. My writing ends here. Due to the nature of the blog, please understand even if the content is long.
This concludes the posting of the Kakao Talk Customer Center phone number.