카카오뱅크 고객센터 전화번호The Kakao Bank Customer Center phone number is slightly different for each item you want to inquire about, as shown below. You can connect to the phone number that suits your situation.
1) Customer center phone number: 1599-3333
– Inquiries about deposits/savings, loans, cards, apps: Weekdays 08:00 – 19:00
– Jeonse and monthly rent deposit loans, housing mortgage loans, foreign exchange inquiries: Weekdays 09:00 – 18:00
[Information on ARS number after connecting to customer center]
2) Accident reporting phone number: 1599-8888
– Consultation available 24 hours a day, 365 days a year
3) Kakao Bank phone number confirmation: 1599-6774
– This is a phone number to verify the authenticity of a loan advertisement message or phone number suspected of impersonating Kakao Bank, and is available for consultation 24 hours a day, 365 days a year.
4) Kakao Bank customer center phone number for the elderly: 1599-8500
– Inquiries about deposits/savings, loans, cards, apps: Weekdays 08:00 – 19:00
– Jeonse and monthly rent deposit loans, housing mortgage loans, foreign exchange inquiries: Weekdays 09:00 – 18:00
5) When calling from abroad: +82-2-6420-3333
– Inquiries about deposits/savings, loans, cards, apps: Weekdays 08:00 – 19:00
– Jeonse and monthly rent deposit loans, housing mortgage loans, foreign exchange inquiries: Weekdays 09:00 – 18:00
If you access the Kakao Bank Customer Center homepage, you can find frequently asked questions and answers to them. Questions are categorized by item such as deposit/withdrawal/deposits through Kakao Bank, loan, foreign exchange, card, business operator, ATM, affiliate service, authentication/security, and app use.
It is also a good idea to take a look at the frequently asked questions menu before making a phone inquiry, as other people may have already asked questions frequently.
Kakao Bank Customer Center Frequently Asked Questions (FAQ)
In addition to telephone consultation, Kakao Bank Customer Center provides chatbot consultation and chat consultation services.
1) Chatbot Consultation: This is a method in which AI chatbots leave appropriate answers when you enter inquiries on the chatting screen.
(Available 24 hours a day, 365 days a year.)
2) Talk Consultation (Consultant Connection): If you need more detailed consultation on the chatbot chatting screen, you can connect to a counselor. Just press the ‘Convert to agent’ button on the chatbot chat screen.
(It is available 24 hours a day, 7 days a week, 365 days a year, but inquiries regarding rental deposit loans/foreign exchange can only be made during weekdays from 09:00 to 18:00.)
TEL. 02.1234.5678 / Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
© Kakao Corp.
