Kiwoom Securities Customer Center Telephone Number Nationwide Branches/Sales Branch Information (Shortcut) Agent Speed Code Extension Number ARS Call Center Operating Hours Business Hours Domestic Stocks Overseas Stocks Futures Options Let’s summarize the financial product consultations.
Kiwoom Securities’ HTS and home trading system is called Heromun and is the No. 1 MTS most used by Koreans.
If you encounter any problems or have any questions while using the Kiwoom Securities mobile app ‘Hero Moon S’, please contact the customer center or ARS call center for consultation.
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Kiwoom Securities Customer Center Phone Number ARS Call Center Operating Hours Operating Hours
Kiwoom Securities Customer Center Phone Number ARS Call Center Operating Hours Let’s find out about the operating hours.
Kiwoom Securities Customer Center Phone Number
Let’s learn about the Kiwoom Securities customer service phone number.
Kiwoom Securities Customer Center phone number is 1544-9000/1544-9911.
(Weekdays 8:00 ~ 18:30 Weekdays 18:00 ~ 18:30 Only simple screen inquiries, joint authentication, and transfer-related business response are possible)
The usage fee (data call fee) varies depending on the rate plan you subscribe to when using a mobile communication network.
However, when making a call, it costs 18 won per 10 seconds (may vary depending on mobile carrier and rate plan).
Kiwoom Securities ARS Call Center Operating Hours Business Hours
Let’s take a look at Kiwoom Securities ARS Call Center operating hours and business hours.
ARS call center operating hours and business hours for each task are summarized below. (Processing times are based on weekdays and business days.)
Account opening: 09:00 ~ 16:30
Cash deposit/withdrawal: 09:00 ~ 15:00
Certificate issuance/change: 09:00 ~ 16:30
Physical arrival: 09:00 ~ 16:30
Physical shipment: 09:00 ~ 14:30
Trading order: 8:30 ~ 18:00
Pre-order: 16:00 ~ 23:00, next day 6:00 ~ 7:30
Price inquiry: Available 24 hours a day
More information can be found below!
Go to Kiwoom Securities
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Agent speed dial extension number Nationwide branch/sales office information (direct link)
Let’s take a look at the national branch/sales office information (shortcut) for the agent’s speed dial extension number.
Agent speed dial extension number
Let’s take a look at the agent’s speed dial extension number.
No. 1: Quick stock order
Number 2: Report financial fraud
No. 3: ARS order and price inquiry
No. 4: Inquiry about non-face-to-face account opening
No. 5: Bank transfer and information change inquiries
No. 6: Loss, accident report, other inquiries
Number 0: Connect to counseling staff
# : Phone number information
Nationwide branch/sales information (direct link)
Let’s look at nationwide branch/sales information (direct link).
Kiwoom Securities’ only branch office is the headquarters, and no other branches are in operation.
All work must be done using the online app or phone customer service center.
If you are unable to conduct business through the app and need to visit, you can visit the sales department at Kiwoom Securities headquarters.
Kiwoom Securities headquarters address: Kiwoom Finance Square, 18 Yeouinaru-ro 4-gil, Yeongdeungpo-gu, Seoul
Account opening procedure
We have signed business partnerships with 15 banks across the country, so it is possible to open an account through the bank.
You can open a Kiwoom Securities account by visiting your nearest bank.
Banks where you can open an account are Post Office, Kookmin Bank, Shinhan Bank, Woori Bank, Nonghyup Bank, Industrial Bank of Korea, Hana Bank, Citibank, Daegu Bank, Gwangju Bank, Gyeongnam Bank, Busan Bank, Saemaeul Geumgo, and Shinhyup.
The account opening procedures are outlined below.
STEP 1 Select bank and check documents
STEP 2 Visit the bank and open an account
STEP 3 Go to membership registration
STEP 4 Go to Joint Certificate Issuance/Re-Issuance
👇 More information can be found below!
Go to Kiwoom Securities Heromun 4
Consultation on domestic stocks, overseas stocks, futures, options, and financial products
Let’s learn about domestic stocks, foreign stocks, futures, options, and financial product consultations.
Kiwoom Securities Customer Center operates a variety of dedicated call center phone numbers for each service, so please check the phone number for each service you need before using it.
For orders only: 1544-4989
Financial Products 1544-9100
Domestic stocks 1544-9000
Overseas stocks 1544-9400
Overseas futures options 1544-9600
FX Margin 1544-9600
Account opening 1544-2744
Affiliated institution loan 1644-6960
👇 More information can be found below!
Going
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frequently asked questions
Question 1. What is the Kiwoom Securities customer service phone number?
Answer: Kiwoom Securities Customer Center phone number is 1544-9000/1544-9911.
Question 2. What are the customer center operating hours?
Answer: Weekdays 8:00 ~ 18:30.
Please refer to the main text for further details.
Question 3. Where are Kiwoom Securities branches/sales offices nationwide?
Answer: The only branch of Kiwoom Securities is the head office, and other branches are not in operation.
Please refer to the main text for further details.