KEPCO customer center phone number
Today, I will explain what number to use when you want to contact KEPCO. There are all integrated call center numbers, and each business office has its own number, so you can choose which number to call as needed. 한전 고객센터
First of all, I will connect to the official website of Korea Electric Power Corporation. The URL address is home.kepco.co.kr. 좋은뉴스
If you look at the top right corner after accessing the homepage, there are all sorts of small letters. Please select ‘Customer Support’ among them.
The KEPCO customer center phone number is 123 without an area code. The number is so simple that it is easy to memorize.
Due to the nature of the business, it is open 24 hours a day, and when making a call from a cell phone, you can put the area code in front and press ‘area code + 123’.
Looking at the detailed ARS code, it is as follows. There are three main menus, number 1 is to report electrical failure, number 2 is to inquire and pay bills, and number 3 is to issue tax invoices and other details by fax.
The second billing inquiry and payment is further divided into 1) billing inquiry, 2) bill reissuance, 3) credit card payment, and 4) exclusive account guidance.
FAX issuance of tax invoices and various statements in No. 3 is further divided into 1) FAX transmission of tax statements, 2) FAX transmission of billing details, 3) FAX transmission of electricity bill payment confirmation, and 4) FAX transmission of electricity bills.
If you press 0, you can connect to an agent. If you press 0 even while handling work, you will be connected directly to the agent.
Number 7 is consultation for foreigners, and those who want to receive consultation in English can press number 7.
Those who want to inquire the phone number of individual business offices can search by road name, lot number, business office name, or regional headquarters in the ‘Find a nearby business office’ corner. I searched with ‘Seoul’, and all the offices located in Seoul were searched.
There are Seoul Regional Headquarters, Seoul Regional Headquarters Directly Controlled, South Seoul Regional Headquarters, South Seoul Regional Headquarters Directly Controlled, and East Seoul Electric Power Branch. .
If you click the ‘magnifying glass’ icon on the right, you can check the list of phone numbers for each business address and detailed business.
In other words, when you need to contact KEPCO individually, rather than general consultation, you can call by referring to the phone number for each department.
For one-off inquiries such as bill payment, bill inquiry, and malfunction report, you can use the representative KEPCO customer center number 123.