This is the Heungkuk Life Customer Center phone number and how to connect to a counselor.
Heungkuk Life Insurance Customer Center Phone Number
Heungkuk Life Insurance Customer Center Phone Number (Representative)
1588-2288080-778-3600 (free phone)
Variable insurance exclusive consultation phone line
1877-6709
Dedicated bancassurance consultation line
1588-2286
Retirement pension-only consultation line
1811-0710
Counselor connection time
Weekdays 9:00 – 18:00
Heungkuk Life Insurance’s representative customer center phone number is 1588-2288. In addition to the representative call center, we also operate a call center where you can receive consultation on variable insurance, bancassurance, and retirement pension, so it may be faster to use the dedicated call center if applicable.
Counselors can be contacted from 9:00 to 18:00 on weekdays.
How to connect with a counselor
When you call 1588-2288, you will receive the three instructions below. The shortcut URL service is handled directly by you through an app or the Internet, and ARS is a method of searching through an automatic response service. If you want to call a counselor to handle business, press 0.
Shortcut URL service: No. 5
ARS inquiry and processing: No. 9
Counselor connection: 0
You can receive counseling by dialing 0 to connect to a counselor and then dialing the number according to the service type.
One
Processing or repayment of insurance contract loans, credit, and real estate loans
2
Insurance premium payment, inquiry or automatic transfer account
3
Consultation on insurance benefits for accidents such as surgery, hospitalization, etc., and issuance of webfax or claim forms
4
Other insurance-related consultations
5
Cancellation refund and cancellation inquiries
6
Receipt of customer complaints
7
Inquiries regarding variable or corporate customers
8
Bancassurance consultation
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Heungkuk Life Insurance Customer Center (Financial Plaza) location and business hours
1. Business hours
division
operating time
Available tasks
Customer Center (Financial Plaza)
9:00-16:00
Insurance subscription, contract consultation, cancellation/loan/withdrawal/maturity/pension/split, etc., insurance premium payment, revival, contract loan principal repayment, contract change correction/reception, accident insurance payment receipt, security card application issuance, OTP registration from other organizations, certificate Issuance, electronic financing application
Sales branch
9:30-15:30
Insurance subscription, contract consultation, cancellation/loan/withdrawal/maturity/pension/installment application, insurance premium payment, revival, contract loan interest repayment, contract change correction/reception, accident insurance payment receipt, security card application, OTP registration from other organizations, certificate issuance , Electronic financing application
The tasks that can be handled may vary by branch, so please contact us in advance to check before visiting!
2. Customer Center (Financial Plaza) Location
Gangnam Financial Plaza
3rd floor, Heungkuk Life Insurance Building, 442 Gangnam-daero, Gangnam-gu, Seoul
Headquarters Customer Center
Customer Center, 2nd floor, 68 Saemunan-ro, Jongno-gu, Seoul
Yeongdeungpo Financial Plaza
5th floor, Post Office Building, 841 Gyeongin-ro, Yeongdeungpo-gu, Seoul
More detailed customer center information and sales branches can be found on the Heungkuk Life Insurance website.
Go to Heungkuk Life Insurance website
When you access the Heungkuk Life Insurance website and select the full menu, the screen below will appear. Here, select ‘Customer Center’ and click the ‘Call Center’ menu to make a phone call right away.
Source: https://opening.tistory.com/entry/Heungkuk Life Insurance-Customer Center-Phone Number?category=939119 [Latest Information: Tistory]