파리바게뜨 기프티콘 사용법(José Finance Newspaper = Reporter Jaehoe Koo) “Dad! On my way home from work, I stopped by the store to exchange a product for a Paris Baguette gifticon sent to me by a friend, and they told me to pay an additional amount because the product price had gone up. Does this make sense?”
This is the content of a conversation between a woman and a woman who complain that a customer went to the ○○ branch of Paris Baguette to exchange products with gifticons and received an absurd guide from the clerk saying, “Pay the difference because the price of the product has gone up.”
Gifticon refers to a barcode-type online coupon that can be gifted to a friend or acquaintance using a mobile phone. Gifticons received as gifts can be exchanged for products marked on the coupon at any store nationwide.
If you do not have the product, you can purchase another product with the gifticon and pay only the difference. If you don’t want to purchase the product, you can get a refund in cash. You can get a refund of up to 90% of the purchase price of the Gifticon.
Since a franchise consists of multiple affiliated stores handling one brand, the brand image and reputation directly affect sales.
Therefore, it is common for most franchise companies to implement a consistent policy by continuously training on-site product descriptions and customer response methods according to the franchise store operation management manual of the head office.
As a result of the tax financial newspaper confirming the gifticon usage policy with Paris Baguette, “Even if the price has increased, if you exchange the same product with a mobile coupon (gifticon), you should have processed the payment at the store without receiving the difference.” It seems to have done,” he said.
He added, “If you send me a receipt, I will pay the difference in cash or Happy Points for the additional amount paid at the store.”
Customers who ask and argue like this will be able to get back the amount they paid incorrectly, but most customers are expected to pay an additional fee and exchange the product as requested by the franchisee. It can be said that the cause of the franchise owner’s behavior of deceiving customers in the form of ‘or not’ is largely the responsibility of the head office for mismanaging the franchise.
When purchasing a gift icon, you must first pay for the product in order to send the gift. If the father bought an apartment and gave it to his son, but when the son moves in, it is no different from insisting that the price of the house has increased and he must pay an additional fee to move in.
[Tax Finance Newspaper (tfmedia.co.kr), unauthorized reproduction and redistribution prohibited]
Company name: Tax Finance Newspaper Co., Ltd. Business registration number: 107-88-12727
Address: JJ Hanseong B/D, 43-1 Jeungsan-ro 17-gil, Eunpyeong-gu, Seoul (171-57 Sinsa-dong)
Internet newspaper registration number: Seoul, A01713 Registration date: 2011. 07. 25
Title: Tax Finance Newspaper Publisher: Kim Jong-sang Editor: Yang Hak-seop Date of issue: 2014. 04. 20
TEL: 02-783-3636 FAX: 02-3775-4461
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UPDATE: Jun 26, 2023 11:19
