Baemin Connect Customer Center phone number and operating hours
phone number
Baemin Connect Customer Center phone number is 1600-0220. It’s not easy to connect to the customer center, but if you wait a bit, you can connect right away.
operating time
Hours of operation are 8 a.m. to 4 a.m. for work related to performing deliveries. Administrative work related to the issuance of various documents is available from 10 a.m. to 7 p.m.
There are many blogs that incorrectly introduce phone customer service hours. The time given above is the correct time. I checked by contacting customer service directly.
Baemin Connect customer center agent chat, chatbot
Baemin Connect customer center agent chat, chatbot
Agent Chat
Agent chat customer service is available through the KakaoTalk channel. Click the house-shaped channel home on the right side of the Baemin Connect channel. You can select Agent Chat Inquiry to wait for the agent’s response and proceed with the consultation. Operating hours are from 09:00 to 21:00 every day.
Go to Baemin Connect channel
chatbot
Chatbots are available directly through channels. You can easily check various information such as registration, online safety education, purchase of delivery goods, car/motorcycle insurance, and Baemin Connect operation area through the chatbot.
You can also access Baemin Connect Bae-Nefit, which has affiliate benefits, to get information on gas discounts, delivery supplies tools, and delivery method discounts.
Go to Baemin Connect Bae-nefit
Baemin Connect Frequently Asked Questions
How is the delivery fee calculated?
Delivery fees vary depending on region, delivery method, promotions, weather, and distance. When the settlement amount is paid, the delivery fee is settled excluding 3.3% withholding tax, industrial accident insurance premium, employment insurance premium, and paid transportation insurance premium.
Is it mandatory to sign up for industrial accident insurance?
Yes, it is required. When you make your first delivery, you will be covered by industrial accident insurance. You may be entitled to compensation for personal injury suffered during a delivery accident. The company and the company will bear half the burden. Workers’ compensation insurance premiums are charged on a weekly basis.
What do I need for delivery?
A smartphone running Android 5.0 or iPhone 10.0 is required. Other preparations vary depending on the delivery method. Bags and helmets for walking can be purchased at the Baemin Connect mall, and safety equipment for two-wheeled vehicles must be worn.
What delivery methods can I use with Baemin Connect?
Walking, electric bicycles, regular bicycles, kickboards, motorcycles, and cars are available for delivery. Electric bicycles and electric kickboards can only be used at speeds under 25 km/h.