Here are the ADT Caps customer center phone numbers and instructions on how to check a simple quote. ADT Caps was acquired by SK Telecom and renamed to SK Shielders, and is a security company that makes up the Big 3 of Korea’s unmanned security industry along with S-1 and KT Telecop. ADT Caps provides home security, unmanned security, video security, access security, retail solutions, security services, etc. If you are in need of a security and security system, please contact ADT if you have subscription inquiries or if you are already using it and have after-sales service inquiries or usage inquiries. You must contact Caps Customer Center. Below we introduce the ADT Caps customer service phone number and a simple way to check a quote.
ADT Caps Customer Center Phone Number
ADT Caps Customer Center phone number is ☎1800-6400. This number is the main ADT Caps customer service number. You can call this number if you have any inquiries about ADT Caps subscription, combined discount, ADT Caps application, usage inquiry, or ADT Caps-related inquiry.
Category Telephone number
ADT Caps Customer Center Phone Number ☎1800-6400
How to apply for ADT Caps chat consultation and simple consultation
If you have difficulty connecting to the ADT Caps Customer Center due to a rush of calls, or if you would like to inquire about ADT Caps through a method other than a phone call, you can ask questions through chat or simple consultation. ADT Caps chat consultation is available 24 hours a day, 365 days a year, and simple consultation requests are available from 9 a.m. to 7 p.m. on weekdays. You can apply for ADT Caps chat consultation and simple consultation by accessing the website below and clicking the chat consultation or simple consultation button at the bottom of the screen.
▶ Go to ADT Caps chat consultation and simple consultation application
Check ADT Caps’ simple quote
Those considering signing up for ADT Caps can find out the approximate monthly fee with a simple click on the ADT Caps website. Quotation confirmation is only available for physical security Caps unmanned security, Caps view guard, and Caps home door guard services. You can check the ADT Caps quote by selecting the installation location and selecting the desired home security service.
▶Go to ADT Caps Easy Quotation Check
How to use the ADT Caps Customer Center app
If you are using ADT Caps, we recommend installing the ADT Caps Customer Center app because you can check expense information and contract information anytime, anywhere. The functions available through the ADT Caps Customer Center app are as follows.
– Check real-time security status
– Check expense release history
– View and modify security emergency contact network
– Reissue tax/invoice
– Subscription information
– Apply for AS
– Payment information
– Check dispatch details
How to cancel ADT Caps
If you are using ADT Caps and want to cancel early, you can do so by calling the ADT Caps customer service phone number ☎1800-6400. Things to keep in mind when canceling ADT unmanned security are as follows.
– Once the contract is concluded, ADT Caps will incur upfront investment costs for purchasing and operating equipment for the unmanned security system (alarm equipment, control equipment, operating equipment, dispatch costs, insurance premiums, etc.) to provide security services from that point on. . Therefore, due to these business characteristics, if you cancel your contract early, you will incur damages for various expenses incurred in advance. Therefore, if the contract is terminated within the contract period due to the customer’s reasons and not the fault of ADT Caps, a penalty of 10% of the total monthly fee for the remaining contract period will be charged (refer to Chapter 5, Article 27 of the Terms and Conditions).
– Penalty calculation formula
1) Remaining contract period of 1 year or more: 10% of the total monthly usage fee for 1 year (rounded down to less than 1,000 won)
2) Remaining contract period of less than 1 year: 10% of the total monthly fee for the remaining contract period (rounded down to less than 1,000 won)
ADT Caps Customer Center Frequently Asked Questions
Q. What is the compensation if a theft occurs while using ADT Caps?
A. In the case of business compensation, compensation will be made if ADT Caps is at fault. You can receive payment within the limit of 10 million won for property/10 million won for adult. In the event of a theft, you can receive compensation up to 10 million won for theft damage and 5 million won for damage damage according to the Safe Plus service compensation standards. In addition, in case of damage due to fire, compensation can be received up to 100 million won for door guard products (50 million won for the owner + 50 million won for the neighbor) and 200 million won for inner guard products (100 million won for the owner + 100 million won for the neighbor). there is.
Q. Are travel expenses incurred when requesting ADT Caps after-sales service?
A. There is no separate travel fee for applying for after-sales service.
Q. What is the dispatch fee when an ADT Caps crew is dispatched?
A. There is no limit to the number of dispatches to intrusion signals that occur during security hours, and there is no dispatch fee. If dispatch is made at the customer’s request, a dispatch fee of 25,000 won (VAT included) will be charged.
Q. What are the differences between ADT Caps Home products?
A. Caps Home Door Guard is an AI smart home security service that focuses on security in front of the front door. In addition to detecting and notifying strangers loitering in front of the front door in real time, anytime, anywhere, you can also check your family’s entry and exit through our family’s facial recognition AI function. You can receive delivery zone detection, two-way conversation, 24-hour dispatch service, and emergency dispatch service in case of emergency.
Caps Home Inner Guard is a home security service that focuses on the indoor security of your home. With smart home CCTV, you can receive real-time video, motion cameras, motion detection, two-way conversation, and emergency dispatch services in case of emergency. You can protect your privacy with the privacy protection function, and you can use this product with confidence as it has passed SK Telecom’s security inspection to maintain security and prevent hacking.
Q. How many people can use the Caps Home Door Guard app?
A. We support the use of sub-accounts for up to 4 family members, excluding the holder (master). (Friends and acquaintances are also possible)