AIA생명보험 고객센터 및 전화번호 AIA Life Insurance Customer Center and Phone Number

AIA Life Customer Center Contact Information
Contact us in Korea
General and ARS consultation phone number: 1588-9898
Operating hours: Weekdays 8:00 AM to 6:00 PM
Contact us from abroad
Phone number: +82-2-3707-4800
ARS dedicated phone number: 1588-9595

AIA생명보험 고객센터

AIA생명보험 고객센터
Operating hours: Weekdays/Weekends/Public Holidays 8:00 AM to 10:00 PM
How to connect with AIA Life ARS and counselor
Insurance premium related: payment, automatic transfer change, virtual account application, inquiry, etc.
Speed ​​dial: dial 1 and select detailed service number
Contract details inquiry: early withdrawal, early insurance payment, dormant insurance application, etc.
Speed ​​dial: Select number 2 or 3
Inquiries regarding coverage: insurance claims, variable insurance, fund change inquiries, etc.
Speed ​​dial: Select number 5 or 6
Request to send documents: Send various applications and income deduction certificates
Speed ​​dial: Select number 7 or 9
Direct connection to a counselor: When your inquiry is complex or difficult to resolve via speed dial number
Speed ​​dial: Select 0
AIA Life Insurance sales branch location, address
1. Guardian

Address: Building A, 11th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

2. Gangnam VIP

Address: Building A, 11th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

3. Gwangju VIP

Address: 14th floor, 72, Sicheong-ro, Seo-gu, Gwangju (Chipyeong-dong, Hyundai Marine & Fire Building)

4. Daegu

Address: 9th floor, 401 Dongdaegu-ro, Suseong-gu, Daegu (Beomeo 3-dong, Samsung Fire & Marine Insurance Building)

5. Dream

Address: 11th floor, 229 Daedeok-daero, Seo-gu, Daejeon (Dunsan-dong, Myeonghwa Building)

6. Raon

Address: 7th floor, 70 Chungjeong-ro, Seodaemun-gu, Seoul (Migeun-dong, Westgate Tower)

7. Mir

Address: Building B, 12th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

8. Busan

Address: 10th floor, 1000 Jungang-daero, Yeonje-gu, Busan (Yeonsan-dong, National Pension Service Busan Hall Building)

9. Seoul

Address: 8th floor, 70 Chungjeong-ro, Seodaemun-gu, Seoul (Migeun-dong, Westgate Tower)

10. Suwon VIP

Address: 7th floor, 288 Hyowon-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Daewon Combi Plaza)

11. Synergy

Address: Building B, 12th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

12. Honors

Address: Building B, 11th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

13. Apgujeong

Address: Building A, 11th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

14. Incheon Zest

Address: Room 2428, 24th floor, 263 Central-ro, Yeonsu-gu, Incheon (Songdo-dong, IBS Tower)

15. Impact

Address: 10th floor, 64 Jungang-daero, Seongsan-gu, Changwon-si, Gyeongsangnam-do (Sangnam-dong, Syntec Tower)

16. Central

Address: 10th floor, 1000 Jungang-daero, Yeonje-gu, Busan (Yeonsan-dong, National Pension Service Busan Hall Building)

17. Changwon

Address: 10th floor, 64 Jungang-daero, Seongsan-gu, Changwon-si, Gyeongsangnam-do (Sangnam-dong, Syntech Tower)

18. The best

Address: 10th floor, 1000 Jungang-daero, Yeonje-gu, Busan (Yeonsan-dong, National Pension Service Busan Hall Building)

19. Tehran

Address: Building A, 11th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

20. Tongyeong

Address: 8th floor, Mirae Medical Building, 49-10 Juknim 2-ro, Gwangdo-myeon, Tongyeong-si, Gyeongsangnam-do

21. TOP

Address: Building A, 12th floor, 318 Dosan-daero, Gangnam-gu, Seoul (Nonhyeon 2-dong, SB TOWER)

22. Pride

Address: 10th floor, 1000 Jungang-daero, Yeonje-gu, Busan (Yeonsan-dong, National Pension Service Busan Hall Building)

23. Prime

Address: 8th floor, 70 Chungjeong-ro, Seodaemun-gu, Seoul (Migeun-dong, Westgate Tower)

24.P&P

Address: 10th floor, 1000 Jungang-daero, Yeonje-gu, Busan (Yeonsan-dong, National Pension Service Busan Hall Building)

How to use AIA Life chat consultation
AI chatbot service: Providing personalized service, guidance on branch locations, guidance on insurance claim forms and required documents, etc.
Procedure: Access the AIA Life Insurance website → Go to the chat consultation page → Click the ‘Start consultation’ button
AIA Life Insurance Claim Method and Required Documents
Claim procedure: We recommend using the ‘Insurance Claim’ menu on the AIA Life Insurance website.
Required documents:
Insurance claim, personal information processing consent form
Hospital documents, accident confirmation documents
Copy of bankbook in the name of the beneficiary
Additional Documents: Additional documents may be requested in some cases.
How to cancel AIA Life Insurance and required documents
Termination of normal contract
Mail application: Paper payment claim, contractor’s seal, seal certificate, bankbook copy, customer transaction confirmation
In-person application: Contractor’s ID card, bankbook, and additional documents required for agents
Online counter: Use the menu [MY AIA – My Insurance Information – Check Contract Details]
Termination of effective contract
The method is the same as canceling a normal contract, but can also be done by phone or fax (depending on conditions).