Before the heat of summer arrives, have your air conditioner checked to make sure it’s working properly. If you find any abnormalities after self-checking your air conditioner, you can also get free travel expenses and inspection fees. In this article, we’ll take a look at the LG Electronics air conditioner pre-inspection application period, how to apply, and how to perform the self-inspection.
LG Electronics Air Conditioner Pre-Inspection and How to Apply – Free Inspection Period
LG Electronics Air Conditioner Pre-Inspection and How to Apply – Free Inspection Period
1. How to check your air conditioner
1-1. Check the power and remote control
Check the power outlet, which is essential for operation
Connecting the air conditioner outlet
Do not use a multi-outlet, but connect to a single outlet on the wall.
If your installation uses a power strip, use a dedicated power strip for the air conditioner.
Raise the breaker of the home air conditioner when using a breaker for air conditioner: The recommended capacity of the breaker is 20A or more.
* For products after 21 years, the outdoor unit, stand, and wall mount must be powered individually. For more information, please refer to “What to do when Ch237 error occurs (products after 21 years)”.
Ch237 Error Solution (After 21 years)
Check the remote control batteries and operation
If the remote control does not work, please refer to [Go to video].
If the remote control button display is not visible, replace the batteries with new ones: They may be discharged.
If you do not use the remote control for a long time, keep the batteries separated from the remote control to prevent battery discharge and malfunction.
1-2. Cleaning and replacing the filter
The filter cleaning method differs depending on the product model.
Cleaning the filter of a stand air conditioner [Click here for details] , Cleaning the filter of a wall-mounted air conditioner [Click here for details]
Check the removal method by model
When cleaning the inside of the air conditioner, unplug the power cord for safety.
1-3. Outdoor unit installation location
LG Electronics Air Conditioner Pre-Inspection and How to Apply – Free Inspection Period
LG Electronics Air Conditioner Pre-Inspection and How to Apply – Free Inspection Period
Clean up the area around the outdoor unit. Please organize obstacles around the outdoor unit and remove items piled up in front and behind. If there is no ventilation due to the surrounding items, it may cause weak or no cooling.
Open the outdoor unit vent or gallery – open the vent blades as horizontally as possible, and open the insect screens as well.
Use a dusting brush to remove any large dust from the screens
If the outdoor unit is lower than the window, install a pedestal to bring the outdoor unit in line with the window
Install air guides to direct air conditioner heat outward
It is convenient to purchase an air guide that can be easily installed by attaching a magnet to the front of the outdoor unit.
1-4. Commissioning Check the air conditioner operation and drain hose
How to commission the air conditioner [Go to] varies depending on the type of air conditioner. Please also check the commissioning of LED-type stand products, LED-type wall-mounted products, and remote control.
Do not press the switch or remote control button forcibly during commissioning. If the commissioning is stopped while still in the confirmation state, the product may not operate normally.
Also, check the drain hose to make sure there are no leaks.
If the drain hose connection is loose or torn, wrap it with insulating tape.
Make sure the end of the drain hose is connected to a water reservoir or the end of the hose is submerged in a water reservoir.
Make sure the drain hose is straight and free of bends
1-5. How to Clean the Ceiling Air Conditioner Filter
How to self-check your LG air conditioner
2. LG Air Conditioner Pre-Inspection Period and How to Apply
2-1. Application period for free pre-inspection
LG Electronics Air Conditioner Pre-Inspection and How to Apply – Free Inspection Application Period
LG Electronics Air Conditioner Pre-Inspection and How to Apply – Free Inspection Application Period
If you find any abnormalities after self-inspection, you can apply for LG Electronics air conditioner pre-inspection. When applying for a pre-inspection, traveling expenses and inspection fees are all free of charge. However, you may be charged for parts replacement and parts.
Application period: March 11 (Mon) ~ May 24 (Fri), 2024
2-2. How to apply for pre-inspection
If you need a pre-inspection, you can call ☎ 1544-7777 or go to the LG Electronics service website and follow the path below.
LG Electronics homepage ▶ Service Reservation ▶ Appointment for Traveling Service
Apply for free pre-inspection
2-3. Download the LG Electronics ThinkQ app
If you have an LG Electronics product, you can install the ThinQ app and use it to make your air conditioner more useful. You can check the room temperature, operate the air conditioner when you go out, adjust the temperature, and use the auto-drying function. You can also manage the air conditioner filter through the ThinQ app, including checking the filter level.
Download the LG Electronics Air Conditioner ThinQ app and check the status of your air conditioner!
Google Play Store Apple App Store
3.
In this article, we’ve learned about the pre-inspection period and how to apply for it for those who use LG LG air conditioners. If you want to do the inspection yourself at home, we’ve even shown you how to do it yourself.
Samsung Electronics is also offering free air conditioner check-ups. If you need to have your air conditioner checked at your parents’ house, a friend’s house, a company, or any other place, please use the “Apply for Pre-Check” button below.
Apply for Samsung Air Conditioner Pre-Check