subeinfo.comWe have prepared a post about how to connect to Baemin Customer Center. When I think of delivery food, I use the “People of Baedal” app a lot. Today, let’s find out how to connect to the Baemin Customer Center, which can handle problems such as requesting a refund or other problems.
Baemin Customer Center can solve various problems. Let’s take a look at some of the many problems that often arise in the process of ordering food for delivery.
If foreign substances are found in the delivered food, you can report it to the Customer Relief Center. If you agree to provide personal information in accordance with the Food Sanitation Act, the received information is forwarded to the “Ministry of Food and Drug Safety” for investigation, and you can receive a response from the local government within a maximum of 15 days.
In accordance with the “Personal Information Protection Act,” personal information must not be used for any purpose other than the intended purpose or provided to a third party. If any part of your personal information, such as your contact information or address, is exposed, you can report it to the Customer Relief Center.
If you feel frightened by a threatening attitude in the store or if something unpleasant happens during the delivery process, you can report it to the Customer Relief Center.
In principle, the order number delivered to the store for delivery is destroyed after delivery is completed in accordance with the “Personal Information Protection Act”. If you continue to receive calls, text messages, or messengers after delivery, you can report it to the Customer Relief Center.
Reported inquiries will be investigated according to Baedal Minjok’s internal operation policy and Personal Information Protection Act, and if there is a violation, the result will be informed after action.
The customer relief center phone number is 1600-9880, and business hours are said to be 24 hours a day, seven days a week.
I will explain how to check the Baemin Customer Center. First, run the “People of Delivery” app. Then click “Order History” on the screen below.
If you press “Order History” and go all the way down, you will find “Customer Center”. Click Customer Center.
If you press “Customer Center” and enter, there are several menus as shown below. You can enter the menu you want to inquire according to your situation and make an inquiry.
Frequently asked questions include basic questions on how to sign up for membership, how to cancel membership, and how to edit/delete reviews.
You can chat in real time when you don’t have the answers you want to frequently asked questions or when it’s hard to find other questions. It’s also convenient because you can ask the questions you want.
You can also consult by sending an e-mail using your own e-mail. It may be inefficient in terms of time as it is an e-mail exchange.
This is the “Customer Safety Center” consultation described above. This is a menu that can solve various problems such as “Foreign substances coming out of food” and “If there is friction with the store” described above.
You can report products and stores that violate laws or policies. If any of the following violations apply, you can report them.
The procedure follows the order of report receipt – fact investigation – explanation request – result information, and the contents of the report will be processed within 5 days.
So far, we have learned about the Baemin customer service center. You must have had a lot of trouble with how to resolve any inconveniences or disputes with the store while using the Baedal Minjok app. We will see you with more quality posts. thank you
