Ably, a shopping site for everything in your lifestyle, offers free shipping on all products even if you buy just one, so many people use it without any burden. However, if you return or exchange, you will have to pay the shipping fee, so you need to be careful when purchasing. If there is a problem with the product or delivery, you will need to return or exchange it. I will tell you about the Ably Customer Center phone number and how to return or exchange it.
Ably Customer Center phone number
Ably Customer Center phone number
Ably Customer Center phone number
1833 – 8021
▶ ▶ Go to
– Phone consultation hours: Monday to Friday, 10:00 AM to 6:00 PM (Lunchtime 12:30 PM to 1:30 PM)
Returning or exchanging Ably
I will organize information on how to return or exchange Ably. Since most people use the app, I will explain based on using the app.
◈ How to apply
You can proceed in the order of My Page – Order History – Order Details – Exchange or Return Application.
Please note that you can apply for reception within 7 days from the day after the delivery completion date.
Go to application >>>
◈ Deduct shipping fee
It doesn’t matter if there is a defect in the product, but you have to pay the shipping fee for exchanges and refunds due to personal change of mind. Even if it’s just one product, it’s free shipping 365 days a year, but this is why you should be more careful when ordering.
– Round-trip shipping fee for exchange: 6,000 won
– One-way shipping fee for return: 3,000 won (3,500 won for Jeju, islands and mountainous areas)
◈ Return
<In case of Ably Direct Delivery/Shipping>
– When applying for return through the app, choose between “Please come pick it up” or “I’ll send it by courier myself”
– If you select “I’ll send it by courier myself”, the courier will visit within 1-2 business days
<Market Direct Delivery>
The return reception method is different for each market, so you should contact the market customer center.
– Market Customer Center: View more market products at the bottom of the product information page – Market Information – Inquire with Exchange/Return Delivery Guide
– App Inquiry: My Page – Order History – Select Product – Inquire
Conclusion
We learned about Ablyly product exchange, refund methods, and customer center phone numbers. They provide friendly consultation and process for product sales, exchanges, and refunds, but it is a cumbersome process and takes a lot of time to receive the product, so it is recommended to purchase carefully as much as possible.