쿠쿠 서비스센터 및 전화번호 Cuckoo Service Center and Phone Number

When you think of Cuckoo, there is a word that comes to mind. It’s a rice cooker. To that extent, Cuckoo can be said to be an unrivaled brand in the rice cooker field. Cuckoo products are almost essential among newlywed home appliances. In Korea, rice is considered very important. In particular, rice cookers are one of the products that are used quite frequently and for a long time, unlike other home appliances. Today, we will introduce information about Cuckoo’s customer center and service center that you can use when a problem or malfunction occurs with your Cuckoo product. You can check all service centers nationwide (you don’t have to check on the website).

쿠쿠 서비스센터

쿠쿠 서비스센터

 

 

■ Cuckoo Customer Center website
This is Cuckoo’s customer center website. The customer center website provides a variety of information about Cuckoo products. In particular, when you suspect a malfunction, rather than immediately applying for A/S or visiting a service center, you can check in advance and solve the problem using the information provided on the website.

 

 

 

■ Cuckoo Customer Center Phone Number
This is Cuckoo’s customer service phone number. Cuckoo operates three customer centers depending on the type of consultation. These are the general customer support center, Cuckoo Rental Counseling Center, and Service Center. We operate a separate consultation center for regular Cuckoo products and rental products, so please check before making a connection.

 

– Customer Support Center: 1588-8899

– Cuckoo Rental Counseling Center: 1577-0010

– Service Center: See bottom of post

– Operating hours: Weekdays 9:00 – 18:00, Saturdays 9:00 – 13:00 (excluding public holidays)

 

Cuckoo’s service centers are located in many cities and provinces across the country. We’ve organized them all by region, so please refer to the bottom of the post for service centers.

 

 

■ Cuckoo business trip service
Cuckoo’s business trip service is a service in which an A/S technician travels directly to the customer’s desired location and provides a 3,000 won discount on paid travel expenses when applying on the website. For paid repair products, travel expenses are incurred regardless of the repair details, so we recommend that you check directly using the materials provided on the website before applying.

1. Service fee information

 

Cuckoo’s on-site service is comprised of the total cost of parts and repair costs. However, travel expenses apply when on-site repairs are requested, and the same 13,000 won is charged regardless of the distance (travel expenses).

 

Parts cost: Parts cost is the cost of parts when replacing parts when repairing the product.

Repair cost: Repair cost is a pure technical fee based on repair difficulty and time required, excluding parts cost for paid repairs.

Travel fee: 13,000 won charged equally to all regions (no additional charge after 18:00)

 

 

2. Fee-free repair standards

 

– Free repair

· In case of performance or functional failure that occurs under normal use within the quality warranty period

· If a re-failure occurs in the same area within 3 months after repair through our service center

 

– Paid repair

· When repairing a product whose quality warranty period has expired

· When repairing due to customer carelessness (moving, falling, impact, damage, failure due to failure to follow precautions in the user manual, excessive operation, etc.)

· In case of malfunction due to improper repair or modification outside of our service center

· In case of breakdown due to natural disaster (lightning, power failure, fire, earthquake, wind and flood damage, tsunami, etc.)

· When replacing consumable parts worn out through normal use

· In case of malfunction due to abnormality in the power supply or defective connected device

 

3. Guarantee period information

 

– Product warranty period

· The product warranty period is calculated based on the date of purchase, and confirmation of the date of purchase is based on the product warranty (receipt).

 

– If there is no product warranty

· If there is no product warranty, the warranty period is calculated by adding 6 months based on the production date (manufacturing number) and applying the date of purchase, taking into account the distribution period.

 

– When applying a shortened warranty period

· When using general household products for commercial purposes or at a place of business (however, commercial and commercial products are excluded)

· When used in places other than normal use environments, such as mounted on vehicles or ships.

· The warranty period does not apply to the purchase of used products (purchased over the counter, counterfeit products), and we are not responsible for compensation for damages if repairs are not possible.

 

– Warranty period for each item

· General products: 1 year (excluding seasonal products such as fans)

· Seasonal products: 2 years (fans, etc.)

 

 

■ Cuckoo Service Center Information
Cuckoo operates service centers in all regions of the country. For detailed service center information, call 1588-8899. However, even if you do not visit the website, we have posted information on all of Cuckoo’s service centers. Please refer to below. For those viewing on mobile devices, confirmation is also available as text.

1. Seoul area

 

– Songpa Service Center

Address: 1st floor, 46-9 Garak-dong, Songpa-gu, Seoul

Phone: 02) 582-2782

 

– Gangseo Service Center

Address: 1032-25, Hwagok 3-dong, Gangseo-gu, Seoul

Phone: 02) 3664-8988

 

– Mapo Branch

Address: 1st floor, Seogang Building, 22-9 Sinsu-dong (Baekbeom-ro 80), Mapo-gu, Seoul

Phone: 02) 3272-0082

 

– Yangcheon Service Center

Address: 1st floor, Juan Firmness A, 952-3 Sinjeong 4-dong, Yangcheon-gu, Seoul

Phone: 02) 2607-7210

 

– Nowon branch

Address: 526 Nowon-ro, Nowon-gu, Seoul

Phone: 02-939-9313

 

– Eunpyeong Branch

Address: 155-7 Nokbeon-dong, Eunpyeong-gu, Seoul

Phone: 02) 354-3888

 

– Gangbuk Service Center

Address: 776-29 Mia-dong, Gangbuk-gu, Seoul

Phone: 02)995-6215~7

 

– Dongdaemun Service Center

Address: 1st floor, Building B, Kookdo Building, 535-2 Jangan 2-dong, Dongdaemun-gu, Seoul

Phone: 02) 2244-3864

 

– Guro Service Center

Address: 1st floor, 139-124 Guro-dong, Guro-gu, Seoul

Phone: 02) 830-7719

 

– Dobong Service Center

Address: 1st floor, 716-30 Ssangmun-dong, Dobong-gu, Seoul

Phone: 02) 904-7739

 

– Gangnam Service Center

Address: 1st floor, Dubbo Building, 931-22 Daechi-dong, Gangnam-gu, Seoul

Phone: 02) 561-9996

 

– Gwanak Service Center

Address: 1st floor, 947-7 Bongcheon-dong, Gwanak-gu, Seoul

Phone: 02) 882-4717

 

– Seongdong branch

Address: 348 Wangsimni-ro, Seongdong-gu, Seoul (289 Doseon-dong)

Phone: 02) 2252-8876

 

– Yeongdeungpo Branch

Address: 700 Daerim-dong, Yeongdeungpo-gu, Seoul

Phone: 02-843-1588

 

– Gangdong Branch

Address: 167 Sangam-ro, Cheonho-dong, Gangdong-gu, Seoul

Phone: 02-2203-9836

 

 

 

 

2. Gyeonggi area

 

– Pyeongtaek Service Center

Address: 65 Pyeongtaek 4-ro, Pyeongtaek-si, Gyeonggi-do

Phone: 031) 658-9020

 

– Gyeonggi Gwangju Service Center

Address: 140 Tanbeol-dong, Gwangju-si, Gyeonggi-do

Phone: 031) 766-9940

 

– Dongilsan Service Center

Address: 1st floor, 1452-2 Baekseok-dong, Ilsandong-gu, Goyang-si, Gyeonggi-do

Phone: 031) 968-8899

 

– Yongin Suji Service Center

Address: Room 105, 1st floor, 29-8, Pungdeokcheon 1-dong, Suji-gu, Yongin-si, Gyeonggi-do

Phone: 031) 281-9953

 

– Anyang Service Center

Address: 1st floor, 1442-9, Gwanyang-dong, Dongan-gu, Anyang-si, Gyeonggi-do

Phone: 031) 454-9933

 

– Bundang Service Center

Address: 274-2 Yatap-dong, Bundang-gu, Seongnam-si, Gyeonggi-do

Phone: 031) 708-1399

 

– Guri Service Center

Address: 256-9 Gyomun-dong, Guri-si, Gyeonggi-do

Phone: 031) 558-9989

 

– Buksuwon Service Center

Address: 245-8 Yeonghwa-dong, Jangan-gu, Suwon-si, Gyeonggi-do

Phone: 031) 257-9923

 

– Siheung Service Center

Address: 1st floor, 704-32, Sincheon-dong, Siheung-si, Gyeonggi-do

Phone: 031) 313-1166

 

– Deogyang Service Center

Address: #104, 74, Hwasin-ro 260beon-gil, Deogyang-gu, Goyang-si, Gyeonggi-do (Hwajeong Terminal Building)

Phone: 031) 972-0660

 

– Hwaseong Service Center

Address: #121,122, 1st floor, Metro Plaza, 524-1 Jinan-dong, Hwaseong-si, Gyeonggi-do

Phone: 031) 225-8789

 

– Uijeongbu Service Center

Address: 1st floor, 415-3 Howon-dong, Uijeongbu-si, Gyeonggi-do

Phone: 031) 875-8899

 

– Ansan Service Center

Address: Rooms 104 and 105, Millennium Plaza, 717-1 Gojan-dong, Danwon-gu, Ansan-si, Gyeonggi-do

Phone: 031) 401-8572

 

– Yongin Cheoin Service Center

Address: 344 Kimryangjang-dong, Cheoin-gu, Yongin-si, Gyeonggi-do

Phone: 031) 334-9953

 

– Seongnam Service Center

Address: 148-2 Hadaewon-dong, Jungwon-gu, Seongnam-si, Gyeonggi-do

Phone: 031) 756-9161~2

 

– Paju branch

Address: 211-11 Geumneung-dong, Paju-si, Gyeonggi-do

Phone: 031) 949-8164

 

– Incheon Sales Office
Address: 1st floor, Suwami Plaza, 1061-3 Jungdong, Wonmi-gu, Bucheon-si, Gyeonggi-do
Phone: 032-325-9985

 

– Suwon Service Center

Address: 1st floor, 960-1 Gwonseon-dong, Gwonseon-gu, Suwon-si, Gyeonggi-do

Phone: 031-898-9904

 

– Icheon Branch

Address: 1st floor, Cheongpung Castle, 504-6 Gwango-dong, Icheon-si, Gyeonggi-do

Phone: 031-632-8866

 

– Gimpo Branch

Address: 1st floor, 134-22 Bukbyeon-dong, Gimpo-si, Gyeonggi-do

Phone: 031-997-6168~9

 

– Pocheon Branch

Address: 110-28 Songuri, Soheul-eup, Pocheon-si, Gyeonggi-do

Phone: 031-542-5353

 

3. Incheon area

 

– Seoincheon Service Center

Address: 711-1 Yeonhui-dong, Seo-gu, Incheon

Phone: 032) 566-6483

 

– Bupyeong Service Center

Address: 1st floor, 605-12, Bupyeong 6-dong, Bupyeong-gu, Incheon

Phone: 032) 507-4361~2

 

– Gyeyang Branch

Address: 855 Jakjeon-dong, Gyeyang-gu, Incheon

Phone: 032) 541-9505~6

 

– Incheon Jung-gu branch

Address: 7-325, Sinheung-dong 3-ga, Jung-gu, Incheon

Phone: 032) 463-5300

 

– Training branch

Address: 1st floor, 490-5 Cheonghak-dong, Yeonsu-gu, Incheon

Phone: 032-8