This time, I will tell you about the Hyundai Home Shopping customer center phone number and inquiry method. TV home shopping and comprehensive internet shopping mall Hyundai Hmall are the best online shopping services operated by Hyundai Department Store Group, providing customers with high-quality products at reasonable prices.
It has the advantage of being able to conveniently shop by freely crossing three media: PC, mobile, and TV.
When watching TV home shopping, there are times when you like the products introduced and become interested in them, and decide to order them, and there are times when you contact them via the automatic ordering system (ARS) or consultation phone.
You may have contacted them to inquire about the products you ordered, or to cancel an order, change your mind, and contact them for reasons such as return/exchange/AS, but you were frustrated because you couldn’t get through.
Or, there may be people who are frustrated because there are too many numbers and keep getting delayed or don’t know which number to call, and depending on the situation, they may be anxious.
So, you may have wondered about the exact consultation number and looked into it, so I will briefly explain the Hyundai Home Shopping customer center phone number and inquiry method through this post, so it will be helpful if you refer to it.
ⓒRosemary> Image source: Hyundai Hmall
Hyundai Home Shopping Customer Service Call Center is 1600-0000 for Hyundai Hmall and 1600-0009 for mobile Hyundai Hmall. It is paid and operates from 09:00 to 20:00 on weekdays and is closed on weekends and public holidays. If you need to contact us, please call the number.
For reference, TV Home Shopping and Internet Shopping Mall Hmall are operated by the same company and have integrated customer centers. So, if you ordered after watching TV or ordered online, you can call the number provided above and inquire. There will be no confusion or confusion.
Also, there may be cases where you need to call for consultation or product complaints. In such cases, if you call 02-2143-2818 or 2697 and check, you will be able to resolve the problem through friendly consultation.
If you are frustrated because the connection is not working, you can consider using the bulletin board consultation or chat consultation through the Hmall homepage. Basically, you need to log in to use it, but if you want to check your order as a non-member, you can easily check it by entering your name and order number.
If you have any other questions, you can search by going to Customer Center > Frequently Asked Questions on the Hmall official homepage or select from the categories of Member, Product, Order/Payment, Delivery, Cancellation/Return/Exchange/AS, Event/Benefit, Site Use, and Mobile to find out more details.
I think most of the calls will be about payment cancellation, return, and refund.
In the case of refunds, the principle is that they are processed in the same way as the payment method selected when ordering, and if you want to deposit the amount to be refunded and use it later, you can request a deposit for the refund amount through the customer center.
Refunds for returns are processed after the product is received and inspected, so it may take approximately 4-7 days. Please note that in cases where financial operations are abnormal, such as weekends or holidays, they will be processed on the next business day.
If you want to know more about when your refund will be processed, you can check directly for the payment method you selected, as the processing time varies depending on the credit card, check card, bank transfer/real-time account transfer, mobile payment, and gift certificate payment.
This concludes the posting that provided the Hyundai Home Shopping customer center phone number and how to contact and receive consultation. I hope this information was helpful and I will continue to strive to provide helpful information in the future.
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