Dongbu Fire & Marine Insurance customer center and call center phone number information
Today, I would like to organize and guide you through Dongbu Fire & Marine Insurance’s customer center and call center phone numbers. If you have subscribed to DB Insurance, you will often make calls for reasons such as emergency dispatch, accident registration, consultation, and inquiries, right? Therefore, please be sure to check the information below and know it so that you can use it quickly when needed.
image
DB Insurance Direct Customer Center User Guide
Dongbu Fire & Marine Insurance Customer Center Phone Number
Contract and accident registration: 1588-0100
TM exclusive product (long-term) inquiry: 1566-0100
TM exclusive product (car) inquiry: 1566-0000
Insurance contract loans and credit loans: 1544-0100
Collateral and credit loans: 1661-2200
Insurance claim: 1566-1040
Bancassurance: 1688-0100
Environmental Liability Insurance Call Center: 1670-5420
Internet-only product: 1600-0100
Text-only service for the hearing impaired (emergency dispatch/car accident registration): 010-9460-1234
The numbers above are DB Insurance’s customer service phone numbers. Please select and use the appropriate number according to each task.
Dongbu Fire & Marine Insurance Customer Center Consultation Hours
Dongbu Fire & Marine Insurance’s customer center is open 24 hours a day. However, consultation available times are divided as follows:
Weekdays (Mon – Fri: 9:00 – 18:00): Emergency dispatch for car breakdowns, accident reports, new insurance subscription consultation, loans, certificate issuance, etc. are available.
Saturday week (Saturday, 9:00 – 13:00): Emergency dispatch for car breakdowns, car accident and fire accident reports, consultation on new insurance subscription, etc. are available.
Evening (Monday to Friday: 18:00~22:00): Emergency dispatch for car breakdowns, car accident and fire accident reports, insurance subscription consultation, etc. are available.
Overnight and holidays (Mon-Sat: 22:00 – 9:00 the next day, 24 hours on public holidays): Emergency dispatch for car breakdowns, car accidents, fire accidents, loans, etc. are available.
Issuance of certificate through Dongbu Fire & Marine Insurance website
You can issue various certificates on the Dongbu Fire & Marine Insurance website. Examples include insurance policies, automobile insurance subscription certificates, discount surcharge level confirmations, and accident-free certificates in English.
Go to Dongbu Fire & Marine Insurance website
Dongbu Fire & Marine Insurance representative call center phone number
Dongbu Insurance’s representative call center phone number is 1588-0100. It operates from 9:00 to 18:00 on weekdays and can handle a variety of tasks, including emergency dispatch for car breakdowns, car accident reports, insurance subscriptions, loans, and certificate issuance.
Dongbu Insurance car insurance phone number (call center)
All matters related to car insurance can be handled by calling 1588-0100. For car-related matters such as emergency dispatch, accident registration, and insurance consultation, please call this number.
Summary of Dongbu Insurance Direct Phone Numbers
Internet Customer Center: 1600-0100 (Weekdays 9:00 – 18:00, Saturdays 9:00 – 13:00)
Direct Representative Call Center: 1588-0100 (Weekdays 9:00 – 18:00, Saturdays 9:00 – 13:00)
In addition, if you need emergency dispatch or report an accident, you must call 1588-0100 after 6pm on weekdays, early in the morning, on public holidays, and on Sundays.
finish
We have provided detailed information on the phone numbers and consultation hours of Dongbu Fire & Marine Insurance’s customer center and call center, as well as information on issuance of certificates through the website. We hope that you will be able to receive service smoothly at any time and under any circumstances, and we encourage you to remember the necessary information in case of an emergency. We hope you enjoy a worry-free insurance life with Dongbu Insurance.