한전 고객센터 및 전화번호 KEPCO Customer Center and Phone Number

Let’s learn about the KEPCO Customer Center Korea Electric Power Corporation phone number. Due to the recent rise in prices, you may be worried about rising city gas and electricity rates. This time, we have summarized cases where your electricity bill suddenly increases or you need to contact KEPCO’s customer service center due to a sudden problem.

한전 고객센터

한전 고객센터

If various reasons arise, such as electricity bills or accident reports, you can conveniently handle the work by using the Korea Electric Power Corporation customer center and website.

I will check the KEPCO Customer Center Korea Electric Power Corporation phone number.

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KEPCO Customer Center website
KEPCO Customer Center

After accessing the Korea Electric Power Corporation or KEPCO website and clicking on Customer Support among the five menus on the right side of the main screen, you can see rate inquiry, automatic transfer request, electricity usage request, bill payment, e-mail bill, form data room, issuance of bill payment certificate, electricity consultation, You can check various tasks such as mobile bill application, customer refund retrieval, electric malfunction report, and title change.

▶️ How to check KEPCO electricity bill (if you don’t know your customer number)

KEPCO Customer Center Phone Number
KEPCO Customer Center

The KEPCO Customer Center phone number is 123 without area code. If you need to make an inquiry by cell phone, dial 123 after dialing the area code. Electrical consultation and breakdown reports are available 24 hours a day.

KEPCO Customer Center phone number (electrical consultation, breakdown report): 123 without area code/Area code +123 when using mobile phone
ARS Information

Electrical breakdown report
Fee inquiry and payment
Fax issuance of tax invoices and various statements
Agent connection
Foreigner consultation (English speaker)
If you have additional complaints, you can receive a response by clicking [Complaint Center > Customer Voice > Customer Service] in that order and leaving a complaint on the bulletin board. However, please note that answers are given sequentially.

Korea Electric Power Corporation website

KEPCO electricity bill inquiry
After accessing the KEPCO website, select [Cyber ​​Branch] > [Inquiry/Payment > Rate Inquiry > Simple Inquiry] in that order.

KEPCO Customer Center

When selecting search conditions on the simple inquiry screen, select customer number inquiry and then select the billing date and month to proceed with the inquiry. If you want to inquire in detail, you can do so through the [Rate Inquiry] > Detailed Inquiry] menu.

▶️ How to check KEPCO electricity rates

KEPCO Frequently Asked Questions
KEPCO Customer Center

The KEPCO website provides a menu called Frequently Asked Questions. If you have any questions about KEPCO, please check the information in the menu.

We have organized the phone number of Korea Electric Power Corporation on the KEPCO website. If you need to check electricity bills, you can do so more conveniently by using the KEPCO ON app.

KEPCO ON provides services based on customer number. All high-voltage supply apartments are contracted with one customer number, and services such as rate inquiry, payment, and application reception for each household are not available, so please contact the apartment management office.